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July 2024 by Becca Sizemore
I don’t know why the older women that have worked at that pharmacy for YEARS have to be so rude. I always go in there nice and try to be understanding that they’re under a lot of stress but they are the absolute WORST. Terrible to be in customer service and act like everyone’s an inconvenience for you and your time when they need help with medications. If you hate your job you chose to go to school for why not choose a different profession???
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May 2024 by Daniela Hicks
Very slow sometimes
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March 2024 by Green pastures
Thank you for being a reliable pharmacy that fills medications in a timely fashion!
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November 2023 by Ranada Wood-Arnold
Love it
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October 2023 by Julie B.
Not pleased that my insurance discontinued the contract with Kroger. This was very upsetting to have to accept. Thankfully the Little Clinic was available, yet Kroger is much more efficient, convenient, and my family has been going to them for years. Hopefully my insurance can get back together with Kroger and make life a little more easier on others.
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August 2023 by Jessica King
Always fast and I like to know how much my insurance company saved me. It says it right on the paper they give you with meds.
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July 2023 by Jason Peacock
When a Dr Prescribes antibiotics, Kroger thinks it’s funny to go against a Dr, A MEDICAL PROFESSIONAL
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May 2023 by J. H.
ordered a cake for my daughter on a Monday for a pick up on Tuesday late morning. The cake wasn't done and they called one of two managers over. Sure enough, he pulled out a cell phone and saw the order right there. He then apologized and said he would take care of it but I said, "you know, I can wait until Thursday." Headed back over there Thursday and absolutely no cake and still no one knew about the order, AGAIN! Now scrambling all over town to find someone who will actually make a cake for me. Do not waste your time and money trying to get one here! There is zero excuse for this to happen once, but twice!!! SMH
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May 2023 by Mike Dresden
Staff is very friendly. Generics are high quality. I have never had a bad experience here
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October 2022 by Jingyou J.
What' a terrible service at the customer service counter. Nearly careless of the customer been waiting. I always been come in nearly after 9:00 and the staff who works at the customer service feel like been for the closing clock. Been waiting 20 minutes come up unknown time to come for service. What's the priority of the customer at the Kroger never come back!!!
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October 2022 by DADDY O 1891
To slow for customers Brandenburg Kentucky bye pass rd
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July 2022 by Jack M.
Guy rang most of our items wrong, had us wait there for over 20 minutes, just to tell us to go to the service desk! Got our items refunded but process took way too long, and overall not a great experience. 1/5 stars.
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May 2022 by V Richardson
Staff is very friendly and helpful. Any mistakes made...are quickly corrected without any issues. Even when super busy, they do their best to assist everyone.
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March 2022 by Gary Richardson
You never know how you will be treated. Some employees are nice and helpful, some are not. Their prices are the best in town. That's why I go there. They are extremely busy and, sometimes, short handed. I just hang in there and don't worry about it. If they are rude I just come back firm but polite.
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February 2022 by Craig Brown
Very poor customer service! Young gentleman at the window was very kind and very helpful. however the short pharmacist with Curley hair and glasses was very rude and condescending. Kroger in general has gone to hell, just awful….
