JCPenney is a well-known retailer in the United States, offering a wide selection of apparel and home furnishings since 1902. The store features a variety of clothing for kids, men, and women, including popular brands like Adidas and Levi's, as well as private labels like Arizona and Liz Claiborne. Customers appreciate the affordability and quality of the Arizona brand, particularly for jeans. While many customers have had positive experiences, including helpful staff who go above and beyond for safety, some have noted that the store can feel unorganized and less busy than before. The makeup counter offers limited sizes, but shoppers still manage to find outfits. The in-store Salon receives praise for its friendly and professional service. Overall, JCPenney remains a place for style and value, with options for free shipping and curbside pickup.