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February 2023 by Serena N.
I would give this place zero stars if I could we had a horrible experience with this company we drove 4 hours one way to purchase a used vehicle for my daughters 16th birthday they were very aware of that. The vehicle we purchased was a 2005 vw beetle as is. During the test drive it drove fine no check engine or any other lights on . Once the sale was complete we didn't even make it to the end of the exit before we had problems It cut off at the Taco Bell drive thru we assumed it was out of gas and the gas gauge was off because it showed 1/4 tank so we put gas in it and it started back up. It ran rough the whole 4 hours home we assumed debri may have gotten into the fuel filter from running out of gas no biggy. NO that was not the issue half way home the EPC and check engine light came on. I was in contact with my sales rep immediately and was offered no resolution options . So we tried getting it fixed took it to our mechanic and he put it on the code machine a long list of issues showed up but the primary issue we thought we was looking at was the cam sensor so we changed it out nope still having issues the car would die out at intersections or in the middle of a turn and my 16 yo daughter was trying to navigate this issue DANGEROUS !! After a month of constant issues and no resolution we ended up buying a new vehicle. I called and spoke to the manager there and was told it's my problem now figure it out. They know the lemon laws in ky do not back used cars so they will not stand behind their sales which in my opinion any respectable dealership would. I asked for any resolution if their mechanics would fix it so we could resale it etc NO HELP WAS OFFERED!! I will NEVER do business here again and if you are looking for a reliable first time vehicle that won't break the bank for your child DO NOT PURCHASE from here !!!
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May 2022 by Anais S.
10 out of 5 stars for the service department at Hardin County Honda. I have brought my car for service twice and will continue to bring it to get serviced there. All staff encountered was professional and friendly. Prices are reasonable and the service reps aren't pushy.
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March 2022 by Dylan Kerr
I worked with Andy on the purchase of my Lincoln MKZ. Very professional and willing to go the extra mile to make it a good deal for me.
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February 2022 by Kanaan Stephenson
I bought a 2008 Mercedes‼️ from Andy Cook, best experience I have ever had. He’s an amazing sells man he made the experience at Honda well worth it.
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January 2022 by Cindy Downing
Had a great experience today with picking out the right car. Trey was an excellent salesman and I would recommend him and his team to anyone!
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October 2021 by Kenneth J.
These guys are on it! Took my Soldier in to get something he wanted. Found a pre-owned and got him something great! Trey is a Marine Veteran who helped us in a great way. You can tell he is doing his job but cares to do the right thing as a Salesman. The Finance team is also amazing. Abe did an amazing job trying to find a better rate than the bank we used. He is really awesome. Couldn't have asked for a better experience.
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June 2021 by Catera C.
I've been to several dealerships before, but none quite like Hardin County Honda. I walked up having no clue what I wanted, and left with more than I could have imagined. Jeff was a huge help and able to answer and explain all my questions and concerns. The process went pretty smooth and quick, and I was able to test drive or look inside any car I wanted! Last time I was at a dealership, it took about 6 hours to finish everything up. I also liked the fact that there isn't crazy traffic around there, so I had a comfortable and fun test drive. I highly recommend Jeff Brent! Super nice and knew the answer to everything I asked. Showed me how to work the car, and even made sure I made it home safe since the weather was getting bad when I left. Love my new Honda and can't wait to send everyone I know looking for a car to Hardin County Honda!
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February 2021 by R C.
When I explained the dishonesty of my salesman after the point of sale, I was met with a rude and condescending sales manager who took every opportunity to loudly speak over me as I attempted to voice my purchase concerns. I was sold a faulty vehicle and met with hostility in return. Fortunately, there are plenty of other businesses from which to purchase my next Honda.
