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March 2024 by arius Augustus
Excellent customer service
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October 2023 by Andrew Willis
Good clothes. But I wish they would improve 2 things. 1) I wish they would lower prices instead of constantly pushing getting a Belk card with 20% discount. 2) it would be nice to be able to get help looking for clothes. But they only have enough people to run the registers and no more. Unfortunately I don't know of any place with good selection and good service.
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October 2023 by Barb Rogers
Belk is a great all around shopping experience! Bobby, the manager, is courteous, professional and fair. He cares about his customers and listens when they have a bad experience. He will make your transaction accurate. He still cares about the concept of good customer service.
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September 2023 by Lindsey Alejo
Well we couldn't find anyone til he came back from lunch, then found out they quit making the shoes my daughter wanted so we spent 2 hours going from store to store to get these shoes the app said they had in stock! Not happy....
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September 2023 by Savanna Walker (Savy)
Nice staff, they didn't have there perfume I was looking for but it's still awesome plus they carry my makeup!!
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August 2023 by Staci Griffith
Wanted to try on a dress and was told they closed in ten minutes, which was plenty of time try on 1 dress. Employess refused to open up the fitting rooms while the store was still open. Cared more about going home than helping a customer.
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August 2023 by C. M. Dyer
Very organized, easy to find what you're looking for as the department aisles are easy to navigate. Nice that you can enter and exit from the car park or through the mall.
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August 2023 by Mannah Mace
I have nothing but great things to say! I ordered 60 glass and metal candle hurricane items for my upcoming wedding. As you can imagine when shipping glass no matter how careful people are, some are bound to break. Every customer service person I talked to on the phone was more than helpful. Greta was great at updating my shipping address right after I submitted my order and then realized it was sending all of them to my old address. Truly a lifesaver. Eric, Kevin, and Kevin were super helpful in reordering and reshipping items when I would call about damaged ones arriving. I highly recommend shopping at Belk. I have dealt with many customer service departments for various things, but the Belk CS team all went above and beyond to make this part of my dream wedding stress-free and provided corrections for anything that went wrong.
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August 2023 by Robin Chase
The store was clean. It seemed a bit unorganized and only had one cashier working with a long line of customers wanting to check out.
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June 2023 by Kyle Moorman
Has gotten more expensive but quality has gone down. Men's section is a joke.
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June 2023 by Lisa Robinson
The counter person was very polite and went above and beyond to find what I was looking for .
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June 2023 by Michael Ard
Excellent product selection with some incredibly awesome discounts.
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June 2023 by Annelize van der Grient
You have to browse through clearance racks to get good deals.
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May 2023 by Ranelle Rigney
As with most places these days, there are not enough employees. However, the ones that are there are pleasant and helpful. My main complaint with this particular location is that there are plenty of clothes if you're a teenager or 80. And while I now fall in the senior citizen category, I want clothes that are fashionable and sophisticated and quality. While I do find some casual items, this is not my first choice for shopping.
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April 2023 by Lucia Reece
Really nice selection of Women's clothing and staff was very helpful