8:30AM - 4PM
502 W Dixie Ave, Elizabethtown“OMG! These folks are so friendly and nice. My mother was treated rudely early in the day at German American Bank, so it was so refreshing to see some good customer service.We were barely through the door and greeted with a smile. My mother was asked to have a seat instead of standing while the employee walked away from her window. My mother is elderly and I was glad to see some kindness while assisting her. In fact, we interacted with two different employees and both were so polite to my mother.Kindness goes a long way in my book! Great job ladies!”
“Always wonderful customer service! The girls are sweet and so knowledgeable about my banking needs. I’ve been a customer for 6 years and don’t plan on going anywhere else. I always recommend Woodforest to anyone needing a bank account.”
“What was a rude encounter yesterday turned into a moment of excellent customer service. I had run into some issues with a member of the team here yesterday, and left my feelings about it, but I believe in grace and second chances, especially when someone like Stephen Jones calls and is apologetic, kind, and as helpful as he can be. He thoughtfully explained the issue with my check and the technology in a way I could understand, as well as be able to grasp that the issue was out of their control, which is just life sometimes! I really appreciated the time he took out of his day to check in with me, and I was once again reminded that one bad encounter does not speak for the entirety of an organization.”
“I come to the drive through at least a couple times a week and more often than not I get Stacy taking care of me! She’s fast, efficient, and displays great customer service! I love seeing her and chatting for a minute when I come through, she’s a wonderful employee!”
“When I pulled this page up to write this review I was honestly shocked it did not have 5 stars. This is the best bank, and financial institution I’ve been to in general. I’ve been with German American Bank for 5 years now and this is the best branch ever. Every single person that works in here is stellar, and they genuinely care about the people that bank here. It’s fast, friendly, and efficient. You can tell they all work well together and have a good work environment aswell. I will drive all the way from Louisville to come here if I need anything other than a simple transaction because it is that fantastic. If you’re thinking about switching to this branch or bank, please do yourself a favor and do so. Amazing.”
“Want to saythank you to Heidi Baldwin of Leitchfield office. Went from basically no credit to a 753 in three months. They put me on the right path to get my credit going”
“Whitney Wallace and her team helped us with our home loan impeccably, exceeding expectations! The entire process was non-turbulent and seamless! If you are looking for a lender, give Whitney Wallace a call today for an unparalleled, pleasant experience!”
“If you own a small business in the Kentucky area i would highly recommend the Cecilian Bank. Been with them for years and I have nothing but a positive experience with them. Always willing to help out any way they can. And turn around times are fast on anything I have asked of them. Great people!”
9AM - 4PM
3030 Ring Rd, Elizabethtown9AM - 5PM
805 N Dixie Hwy, Elizabethtown“Reat place that makes you feel safe and secure about your money. My son in law is slightly disables and cannot speak. But the staff always watches his gestures and doesn't treat him differently when being handed his note with instructions for his account. Great service”
9AM - 4PM
1690 Ring Rd, Elizabethtown“I was honestly shocked at the low ratings the bank has on Google. I was with republic until they became limestone and while there was a small hiccup or 2 everything was handled quickly and efficiently. I've had nothing but excellent service and advice. The girls at the Elizabeth Town branch have been nothing if not kind and helpful.”
“Chase is helping my husband & I plan for our future & helping us figure out how to make our money make us money. They're helping us build our retirement funds & we've learned that this is a free service as being part of Chase as a customer. Having researched this service online, you'd pay someone to do it by % on the amount of money involved or an hourly rate. At Chase its free if you're a customer”
“Branch was extremely clean and professional. Took us in right away. Christian B was an excellent representative, helping us in any way he could. He was quick, diligent, informative and super helpful. He answered all of our questions, and worked very hard in making sure our needs were met very expeditiously! He went the extra mile in every single way. Definitely one of the best experiences we have had. Thank you, Mr. Bonifield!”