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January 2024 by Terry Reed
I had a big issue with my vehicle & Paul helped me tremendously. He went above & beyond to help me out
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January 2024 by Migimom
I go there anytime I need auto stuff. Everyone is friendly and knowledgeable.
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January 2024 by Luwanna Stultz
Best service ever at an auto parts store!!!
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September 2023 by Makenzie S.
AMAZING SERVICE! I went in for what I assumed was a dead battery which was quickly confirmed by the nicest man ever. Unfortunately they couldn't replace it due to the battery placement in the car but recommended I go to Ford to have it done. The guy was kind enough to pull up his van and use his jumper cables to get our car started again. We called Ford and they're booked 2 weeks out (which is literally insane in itself but I digress) so we went back to this store to purchase a battery and have someone else install it. The same guy was still working and so helpful, friendly, and kind. I believe his name is Tyler but I could be wrong - he had long brown hair, a beard, and a wrapped hand from what I assume was an injury. Whoever owns this store needs to bump this guy up to management and give him a raise. 10/10 experience and this guy just earned the store a forever customer.
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July 2023 by Jade Hebert
The team was able to help me find the part I needed very quickly.
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May 2023 by BIG BOB69
Absolutely horrible customer service. I walked in and both employees were busy helping other customers. As soon as the girl with different colored hair was done with her customer, she did try to help me. I told her I needed some type of sealant and tried to explain to her what it was, she looked at a couple different things and then went over to her computer. I guess to look something up. I told her I would be on the next aisle when she was done looking up the products . Five minutes later I look up because she hadn’t returned and she’s helping someone else ! So, I just stood there and waited and then when she didn’t come back over there, I asked the man ( clearly a supervisor of some kind ) with the glasses for some help He wasn’t friendly at all , but did give me some information as he was helping a different customer. I walked back over towards the counter and the girl is now on her cell phone leaning up against a Counter doing nothing at all! So I went back over to the aisle and just picked something out myself! The audacity of these young people, they are so rude and unprofessional!! So when I say they have horrible customer service, what I’m saying is that this girl obviously didn’t know what I was needing and that’s ok because at first she was going to try to help me, but then I guess decided that she didn’t need to help me anymore for some reason? All I know is that I purposely waited over there for another five minutes to see if she’d walk back over there after and she just ignored me . I picked out what I needed with none of her help whatsoever, and when I went to go leave and check out, she was still on her phone. I was so irritated I wanted to explode , but I decided not to make a scene because I guarantee she’d of been oblivious as to why what she did was so wrong lol they just won’t get my business anymore. Which is a shame because I’ve never been treated that way in there. They’ve always been nice and helped me, but clearly all that has gone out the window. I mean the guy was a manager of some kind and just allowed her to stay on her phone and not go back over there and help me. The whole thing was completely unprofessional, ridiculous and that’s where we’ve always gone for batteries and things we needed. It’s right down the street from our home. But I will never go back in there for another thing. I will take my business elsewhere from now on. If I could give zero stars I would !
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April 2023 by Shane English
Shout out to Tyler and Paul at this store. We were on our way to Florida, on a big time crunch, when our battery was dying. They were both very helpful and went above and beyond to help install the new battery quickly. We got back on the road and they helped save a very important part of our Spring Break trip with their quick work and great service. Thank you!
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January 2023 by Jenn Perry
Super helpful! Helped me with my windshield wipers. Great prices! Very friendly!Thannk you!
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January 2023 by Ryan W
Very attentive staff and knowledgeable
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December 2022 by Jake Albertson
Excellent customer service , helpful and friendly staff.
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September 2022 by James Johnson
A great place to get some auto parts
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August 2022 by Me
I had bought a new battery there with a three year warranty. I was having to jump start my vehicle after two years. I was told they would have to check the battery first and put it on a machine to check it. She said it would be 4 or 5 hours. I said so you will put me a new battery. She said no, not until we check out your battery. I said what am I supposed to do for those hours. I went to another advanced auto store and they immediately took out my battery and put a new one in…there I got great service.
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August 2022 by JONATHAN CONSTANT
This is a great store with a great knowledgeable staff, Didi the manager has been around a long time and knows her stuff!! Drop in and get your parts.
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August 2022 by Michael Campbell
Every employee that was there was so .....friendly everyone said hello asked if I needed any helpIt was nice to see people that care...thanks
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June 2022 by Angie Jones
Just ran in to get 2 quarts of oil today and price the freeon. They were very friendly and things were easy to find.
