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December 2023 by Haley Simmons
Amazing staff and positive atmosphere! ❤️
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December 2023 by Mike Young
Friendly & professional people
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November 2023 by Dan Kemble
I came to Charter to visit a friend. I found the facility clean, warm and inviting. The staff was courteous and helpful. I am happy to know my friend has found such a comfortable and neighborly place to live.
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September 2023 by Jill Reid
Beautiful, clean with a welcoming staff! Residents were very happy. I would definitely recommend to anyone looking for a loved one…
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September 2023 by Amanda Smith
I am a vendor. The facility is clean; nice in appearance, and the staff is always friendly. Pleasant to come to.
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July 2023 by Julie Evans
I came in to visit my grandfather for the first time and his room smelled like a litter box! I went in and cleaned up the counters and wiped down what I could but his blanket smelt of pee still and he mentioned being left for a long period of time causing rashes. I understand they are understaffed but he honestly pays way to much to be stuck in that room all day everyday with little help. It was really sad having to leave him there knowing he was miserable.We had one nurse on duty and she did what she could to give us info to help get him a new ID as someone has stollen his wallet a while ago right out of his room. She was kind but you can tell she had way too much on her plate as they are obviously understaffed. There should be a ratio on how many nurses are there to the amount of seniors in the center. This shouldn’t be acceptable.
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July 2023 by Keisha Delaney
Wonderful experience visiting my Grandmother. Staff very courteous, friendly and respectful. Lovely place.
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June 2023 by Ken Morgan
Charter Senior living change my mom's life. The facilities are very clean. The staff creates a very caring and inclusive environment. My mom has made new friends and enjoys all the activities. I would rate it a 5 ❤️'s instead a 5 ⭐.
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June 2023 by Sabrina Apostolic
I worked here for a while and loved it, The management was nice and helpful and flexible. The residents here love the activities and spend a lot of time out of their apartments talking and having fun. Overall it's a good place. Come see us!
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June 2023 by Jeanne Goetz Kennedy
The staff at Charter is exemplary! They are so caring and compassionate and welcoming! They plan great activities for the residents; especially the live music they provide every Thursday. I am glad that my Sister Margie resides there.
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May 2023 by Paul Brossart
Went there looking for a place for my dad. Jennifer made me and us feel so welcome. They took the time and answered all of our questions. She and the staff has worked with us every step of the way.
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May 2023 by M B
My mother has been very happy here and has met some wonderful people. Everyone seems to know everyone there on a first name basis.
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April 2023 by Kim Patton
The staff was very friendly and made me feel comfortable. Jennifer took her time discussing options and did not make me feel rushed to make a decision.
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March 2023 by shona Malapelli
Beautiful place. Felt like a 5 star hotel. My friends are in a nice little apt. They are getting used to the new situation.
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February 2023 by Mark Mccallon
I like the friendliness of the staff. Everyone was upbeat and smiling. The only thing I wish that would be addressed is the parking lot. There needs to be more handicap spaces.
