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October 2023 by Sam Iker
Tomorrow we will know about the service, as for tonight (after breaking down on the innerstate) we will rest safe and secure in our RV here at the yard as Kentucky RV (late at night) opened the gate and took us in, and did not charge a penny. That alone is worth 5 stars across the board. Thanks again...
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August 2023 by Ed Kozak
What a great experience with huge inventories of new and used parts. Outstanding service department. Just sad to see thousands of salvage RVs!
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June 2023 by Kyle Stinson
I want to start off saying how thankful I am to the employees of this operation. My rental RV broke down about 30 miles south from Visone RV. The company I rent through was going to tow it 3.5 hours away from me and have someone I don't even know work on the RV down in east Tennessee (where it would probably sit for months). I was able to get in contact with Visone to have it towed to their location. Finally, after their work hours, the tow company was able to get it towed inside their gated campus where it would be secure. Visone reached out to me and was able to identify that the transmission needed to be swopped. Luckily, their was a transmission at their facility. They called me about 10 days later and it was ready to be picked up in time for my next scheduled rental. I cannot appreciate the quick turn around enough from this company. If you ever need parts, engines, water heaters, refrigerator, transmissions, etc. for your RV, I would highly recommend reaching out to them to see if they have it in stock. Thanks everyone!
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May 2023 by Denean Gillenwater
If you have a motorhome or coach, this place is for you! All kinds of new and used parts (interior and exterior). Fast, clean, knowledgeable and friendly! I thoroughly enjoyed working with this team.
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September 2022 by Leslie Karl
They "take pride" - NOT. Lazy and unresponsive. Took two days to travel through because I was told at least 1 item was available. Believe more likely too. Was told send your list - we'll get it same day. We booked 2 days to stay, not 1.Arrived, list sent right away. Heard nothing. Called back - we never got your list, resend. List resent with my request for receipt confirmation. Never received. I call back - yes, received, can't get to it for days.I explain circumstances ... its now 2pm, what happens: 9am next day, informed they have "nothing." Can only believe the only nothing they have is the desire to keep a commitment. Unbusiness-like and indeed inconsiderate.RESPONSE:WILL NOT REMOVE. READ YOUR BUSINESS LISTING. READ THE REVIEW. IT IS PRECISE, ACCURATE AND POSTED PROPERLY.
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April 2022 by Yngi Ng
It goes beyond a joke. April 1st I called to make sure they were open, so I could do a little inside shopping. Get there and am told not open to the public.?????? This web page right here above this statement says "inside shopping" what the lleH!
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November 2021 by Jandon Watson
This company is an absolute joke! Before we made our purchase, we checked out their website and saw the no refund policy. We decided to call and spoke with someone who assured us we could send back the part we wanted if it didn't work. So, we ordered it over the phone, costing us a total of $212.00! The part was not what we needed, so we called this employee back. He denied he had guaranteed us his word of being able to return this part and refused to work with us in any way on some type of refund. I would not recommend this company to anyone! They are all about the money and not men of their words!
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October 2021 by Michael Calidonna
Ordered a couple of mirrors, very helpful, took my money, sent wrong color, broken merchandise. I've tried to send them back, they keep putting me off --"As soon as on comes in we will send it". Never happened. Disputed the transactions and they lied to the credit card company.
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September 2021 by Maryna Kolisnyk
They write openly on the Internet. We come from Washington State and they've been closed for a year now. We called them before, but they did not tell us that it was closed. We are very unhappy that they treat their customers this way.
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June 2021 by Shane Sloan
Ignore the bots and digital whiners, calling them fake and frauds. I'm in NY state. I was concerned at first, simply because they're far away and some trolls gave them bad reviews. Not only did they have what I needed, but it was new, old stock and the protective tape was still on it. Exactly as advertised. There were only 2 things that were unexpected; 1, there was no hardware for the sink i bought. I didn't ask and it didn't specify. That's on me. 2, they quoted me 10-14 days for delivery. I was ok with that. I was even more OK with it arriving in less than 3 days. They had it picked and ready for shipping the same day. Don't believe the keyboard warriors. This place did what they said they'd do.
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May 2021 by Gina Frederick
They are good if you have a class A , I have a 5th wheel. They do have all kinds of parts and accessories, furniture, appliances, stuff any RV would need. So if you're coming through this part of the country your in luck! They are very helpful and try to get you what you need if they can. We have used them 4 times now and highly recommend there service!
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May 2021 by david haney
Great people to do business with, very nice place and people
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January 2021 by Joseph Kaskiewicz
They are great. Took me right in and fully repaired in 3 hours. Great price an service.
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January 2021 by BSmiddy
I have now ordered four hard to find/obsolete Monaco parts from Visone and they have all worked! Now my only ding for Visone. Their email response is always we don't have it, but I always seem to find it. That being said, they provide one hell of a service at damn decent prices! Thanks Visone!
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January 2021 by peyton's timey farm chicks
Dishonest Business. Charged me a premium price for 3 items, was able to barter price on 1 item and only shipped 2 items. 1 of the 2 items shipped did not fit and now stuck with.Lied about shipping my 3rd item and only offered me an in store credit for the item that did not fit which I woukd of had to pay shipping to send back.Stay away from the salvage yards.
