Marshall Dry Ridge Toyota Service is known for its friendly staff and commitment to customer satisfaction. Customers appreciate the honesty and transparency of the service department, which employs Toyota-trained technicians who use only Genuine Toyota parts to service and repair vehicles. The team is helpful and knowledgeable, making the experience smooth and easy, whether purchasing a new or used vehicle or getting repairs. Many customers have returned over the years, expressing satisfaction with their buying experiences, especially with models like the RAV4 and Sequoia. The staff goes above and beyond to cater to individual needs, making the process quick and convenient—often completing purchases in less than an hour. The inventory is large, offering plenty of options for new and used vehicles. The dealership's dedication to quality service and customer care has earned it high recommendations from repeat customers, who trust the team’s expertise and friendly attitude. Overall, Marshall Dry Ridge Toyota is a dependable place for vehicle sales and service, ensuring customers feel valued and well taken care of.
Jacob Banks was a great salesman and made everything smooth, didn’t waste my time. The finance department is fantastic would recommend them 100% for your next vehicle purchase.
August 2025
Dry Ridge Toyota provided excellent tire rotation service—quick, professional, and friendly. My truck is good to go for another 5k miles. Highly recommend them!
April 2025
Hello, I visited Marshall’s for the first time this morning for a recall fix of my battery tray on my Rav 4. Repair was completed in around 45 minutes and I was on my way. Staff members were very responsive. Absolutely will be returning for my needs of my Toyota in the future. Great customer service!
