Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for the whole family at value prices. The store features a wide variety of nationally recognized brands and exclusive lines in athletic, comfort, dress, and casual styles, ensuring customers find the perfect fit and style they need. While customer service is generally fantastic, some customers have experienced confusion around promotions, leading to a misleading experience. However, many customers praise the helpful and friendly staff who go above and beyond to assist them in finding the right shoes.
The associates there were extremely helpful and nice
April 2024
Lots of choices. We didn't get any but they had the largest variety of Crocks that I have seen.
February 2024
Customer service was fantastic, but the amount of confusion in this store is sad. Me and my husband bought the same pair of shoes that were on the bogo half off. And when we get to check out, there was no promotion. It's very misleading.
