Kroger Pharmacy has mixed reviews. Some customers find it convenient, though they experienced issues with self-checkout and wish more staff worked at the registers. Recent visits have highlighted overwhelmed staff due to staffing shortages, leading to delays and a less smooth experience. While most employees are described as nice and helpful, some customers report rude or unprofessional behavior from staff, including untruthful interactions and dismissive attitudes, especially when picking up certain medications. The pharmacy's pharmacists are sometimes seen as making excuses or acting dismissively, which can cause frustration. Overall, the pharmacy's staff could benefit from better staffing and more professionalism to improve customer satisfaction. Despite these issues, some customers appreciate the pharmacy's services, but ongoing staffing problems and occasional poor customer service are notable concerns.
Pretty good kroger had some trouble with the self checkout but I got out the store with no alarms I do wish more people worked the acctual register
January 2024
Worst Pharmacy in Danville, nasty people with no interest in helping you. Don’t waste your time there, go to a “real” pharmacy
September 2023
Worst pharmacy that there is. Has taken me 5 days to get a prescription. Have ran out of blood pressure medication. I go to pick up and they tell me it will be 30 minutes. Go back in 30 minutes then tell me it will be after 3. Get it together kroger.
