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“They have always been helpful and do a great job. Only wish I have would be if they had few hours on Saturday mornings. But they do a great job and very friendly folks.”
“We finally got the cover for our Frontier Tim was easy to work with and the install was done quickly and professionally! We are so happy to have line x here in Danville!”
“The Caldwell family has reliably served the Danville area for many years. I was very pleased when Brent quickly assisted me with a small issue when my SUV spoiler became detached. He worked me into the schedule despite a busy list of customers. He provided a fair price and finished the work quickly.”
“I went to get a Johnson Rod the other day, and as I was getting out of my car, a female customer was pouring out a full bucket of iced tea (with lemon) in their parking lot. She was fouling up the pavement something fierce, as though it were her own private landfill, spoiling the normally sparkling facilities of this fine establishment.Fortunately, NAPA takes great pride in the conditions of their premises, and they promptly put this customer in her place. Such entitlement should never be sanctioned, and NAPA handled their business beautifully, quickly dispensing of the rude customer and calling in ServPro to do a full cleaning of their parking lot. I thought this person was going to ruin my NAPA experience, but lo, NAPA wasn't having any of that. I got my Johnson Rod and was on my way with another great NAPA experience.Sincerely,A Satisfied Customer”
“I had to get a battery for my daughter's car and an amazing young man Blair took excellent care of me from packing my heavy battery in the store and making sure I left with the right battery! He was amazing.”
“Replace front end of my 2022 dodge truck where i hit a cow .Done a great job all lines match perfect .It is black paint done perfect .All and all they done a great job .Thank you Bob AllenService: Painting”
“The BEST customer service we've EVER seen!! We were 1200 miles from home for my father in law's funeral and the battery in our truck died 45 minutes away from the store, and closing time. After a jump start, while my husband drove, I called the store. The sweet cashier, Debbie I believe, took the vehicle info, pulled the battery and had it ready for us. While my husband changed it in the store lot, Debbie took care of the core refund so we wouldn't have to return the day of the funeral. We are so grateful for her genuine compassion!”
“Always helpful, and willing to learn new things, like the cross compatibility between cars to get high performance parts for vehicles that are not typically given aftermarket and performance support... They get a kick out of hearing about cool car projects that you are doing... All around a really good store and a really good Crew”
“These guys are awesome! I called the day before, spoke to a really nice gentleman who went to make sure they had my tires in stock. He advised me to just come first thing in the morning, arrived at 7:45 am! They got it in and started promptly. The lady at the register was super sweet as well! I got 2 brand new tires and before I could complete my shopping it was ready! Thank you guys. Keep up the hard work!”
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“I recently bought a car that had body damage that the dealership didn't disclose to me. I took my car to Cooley Collision and Barry was very helpful in getting me a quote and then scheduling my car for repairs. They did a fantastic job, started work on my car the day they committed to and even completed the job a day early! I am very pleased with the quality of the work and the expedient nature with which they took care of my repairs. If I ever need body work in the future, I won't hesitate to take my vehicle there again!Service: Body & Trim”