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August 2024 by Shawn Moore
I called this store and asked them if they still sold the stainless steel railing. James ensured me they had all the quantities I needed. I even called again before I drove over an hour to get the product. Upon arrival, they didn't have the product pulled like James said he'd do. I asked him if he could deliver what they didn't have since I drove all the way there and they didn't have it like they said they did. He said they could and it would be next week. I called again next week and James said he forgot and asked if he could mail it. I said that's fine as long as I get it Monday like he said I would. He said I would for sure because he was going to UPS it that evening. I didn't receive it so now I'm trying to call them again and they're literally screening my calls because they hang up each time I call. This is a very unprofessional company and I'll never do business with them again. I even called the company next door and they walked over and told them. I highly do NOT recommend shopping here!!
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April 2024 by G Rudolph
Good prices, People that know thier products.
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June 2023 by Christie DeHaan
Had a great experience going to The Outdoor Store!! The way everything is displayed really helped me pick out exactly which type of decking and lights I wanted. The staff there was super helpful and friendly. Highly recommend checking them out!
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June 2023 by Tracey Nettles
My deck was rotting so it was a tear down and rebuild. It turned out fabulous. My favorite part of this house is the outdoor space. All maintenance free and it’s beautiful. I was able to find planters and ways to hang hummingbird feeders that worked on the deck. It’s so beautiful. They were punctual and cleaned up the areas after they worked on it.
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June 2023 by Robert Boyd
I've been getting the best deals and service on composite decking ,speak to John for assistance with your decking and railing. Great customer service.
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May 2023 by Anthony Terry
The Outdoor Store is great customer service quality products they even come out to the customers house in make sure the product is good for the customer and they are satisfied. They are quick about getting the material to your residents. They very professional about there products and knowledgeable about them as well.
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April 2023 by Randy Wilson
Easy to work with, fair pricing and quality work.
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April 2023 by Ryan Lindeman
After several comparisons for deck, rail, and screen needs, this is the place that rose to the top. And they delivered! Quality product, quality installation, and good pricing. But most of all, the communication, follow-up, and customer service were exceptional. They know their stuff.
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March 2023 by James Whitlow
I am installing a accent wall in my home & had ordered the material over a month ago from another local supplier & sadly the order was not delivered. I found out about the Outdoor Store in Crestwood & they told me they could get me the same product for the same price. Jon processed the order & a week later I had my material in hand. Can't beat that. Outstanding customer service.
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March 2023 by Christopher Miller
Good honest and productive conversations concerning our deck with John and Craig. they were very helpful with our product selection!
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March 2023 by Randall Milburn
Very informative and helpful.
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March 2023 by David McClain
The personnel at the outdoor store were very helpful in helping us decide to get the flooring for our outside deck and railing also very professional.Excellent materials and service
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March 2023 by Charles Scott
They just completed our covered deck yesterday and we could not be happier with the finished product. It is more beautiful that we had envisioned. The crews that came were professional, friendly, did excellent work, and cleaned up each day before they left. The quality of craftsmanship it just outstanding!!!!
