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December 2023 by Sherry Crum
Staff always so friendly. They have a wonderful variety of arrangements and plants to choose from.
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October 2023 by Barb W.
I ordered funeral flowers the night before the service online bc Minish and Potts was already closed. Early Saturday morning, the florists called to tell they could not get the specific colors, and suggested some others. For this I was glad. However the arrangement was looser than the one on the website and did not present the same artistic effect. Even so, others thought the were very pretty.
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September 2023 by Tanya Nelson
Very happy with our order! The delivered bouquet looked almost identical to the picture on their website; the type of flowers, size, and overall presentation were on-point. Ordering process was very smooth and quick, and delivery took place in under 24 hours from when the order was placed. Very satisfied!
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June 2023 by Nancy H.
My new daughter in law ordered a plant off their website to help us through an emotionally challenging time.When she saw the photo of what we received she wasn't pleased. Some of the flowers were wilted and not much color. It didn't look like the website photo. When she called she was told 'sorry for your problem, you got what you ordered". They offered to send an extra small plant (should arrive tomorrow). They also told her they put in carnations and didn't charge her for them. Looking at the website photo and what I actually received there should have been more carnations. They were not extra. The arrangement was a bit disappointing due to the wilted flowers but, the shop is trying to do something to make it right by giving an additional small plant. What I have issue with is how they treated her on the phone. 1. The comment that she got what she ordered, and 2. They gave her something free when they didn't. The photo of what I got vs the website photo really doesn't look like what I should have been sent. On closer examination it is technically what is in the photo just poorly executed. Next day: I received a new arrangement today. It is beautiful. The company made it right. The flowers are not exactly the same as the website but they are comparable and pretty. They did a good job. They didn't ask but I would have returned the first arrangement.
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April 2023 by Jodee Rucker
Quick delivery, flowers were highly spoken of. Definitely recommend!
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February 2023 by Valerie
Ordered flowers in Dec. Never received confirmation of delivery. Emailed with no response. Poor customer service.
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May 2022 by Lori Jones
Beautiful shop with home, garden, floral decor everywhere. Second floor has faux florals, which are very nice, and agreenhouse. Yes, a greenhouse!
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April 2022 by Doctor C.
I needed sympathy bouquets to be sent to three different states to convey condolences to loved ones for a sudden death in the family, but I was in a pinch for time. Florist/ owner, Debbie was able to help by coordinating the details and staying within my price range. Each family member was delighted and touched by the floral arrangement received. Thank you for your creativity, professionalism, and speed!
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August 2021 by Stephen Crider
Old line, excellent florist. I have worked for this family owned business in my high school yearsStill buy flowers here 60 years later. Check them out for your next flower order.Steve C
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August 2021 by John Ball
Wonderful flower shop. Locally owned and operated by the same family for 99 years.
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May 2021 by Edward Smith
I have a standing tradition with my daughters of sending them a birthday bouquet from wherever we are on this planet. My youngest moved to Crestwood this year, and I gave Minish & Potts license to be creative, and we were not disappointed.
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May 2021 by Eleanor Davis
I cannot say thank you enough time for the flowers I received yesterday. And it was an order that was passed on to them from Nanz & Kraftz, I am 78 and have never received such a perfect arrangement. I will continue to sing their praises and recommend them to all we know to order from them directly. Thank you for adding so much joy to my mothers day as my sons are all out of town. I did take the time to call them and let them know as soon as I received them. Beautiful.
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May 2021 by Meg S.
Absolutely the worst experience I have ever had with any business. They are two of the rudest women I have ever come across. I gave a month notice to have flowers ready for prom. They called the day I was going to pick up and said they were not finished. She never apologized. But told me to come pick up the next day at 9 am because someone outsourced from the facility had a family emergency. I said fine. Then I called before leaving to pick up them up and said the employee never showed to make them but would be ready when they are ready. I said something to the effect in a panic that I didn't have confidence they would get done and her reply was that she was sorry someone's family member had a stroke had inconvenienced me. I said I had called nanz and Kraft to see if they could make the flowers if they could not promise they could make the flowers. She said 'good, use them!' And she hung up on me!!!! I have already paid for these flowers. I have sat here crying. Nanz and Kraft reassured me they would make me a spectacular bouquet and told me they were sorry to hear a florist treat us this way. Please never use this place. They are mean and grumpy and honestly I didn't feel great when I initially put the order in. They just didn't give me the feeling like they were going to try. That should have been my sign. Sorry I didn't listen to my instincts. I will follow up later to tell you whether they refund my money.
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April 2021 by Paula Hack Baumgardner
I ordered a bouquet for my sister today, you always worry when you order something over the phone but Minish & Potts did not disappoint! My sister loved them
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April 2021 by matthew sappenfield
Couldn't be more happy with this place. the lady on the phone was so helpful I had no clue what I wanted and she said she would take care of it. The flowers were great.