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“Unexpected great experience. Walked in with the kiddos to discover they were hosting a kids building proj3ct. Needed to sign up ahead of time (check website for info) but they gave us some extra kits to do at home and were uber friendly. Really made pur day. Returns clerk matched the energy. 5/5 for sure!!!”
“I arrived at 8:10 pm on Sunday, thinking the store was open till 9:00 pm. Shortly after arrival, l heard the announcer politely encourage customers to make their purchase as the store was closed. I had difficulty finding the item I was looking for. A store attendant saw me and asked if he could help. He then guided me to the correct location for the item, and did so in a pleasant and friendly way, well past closing time. I'm noticing that customer service agents are very attentive to customers! Bravo!!!”
“The outside lawn and garden area is well organized, beautiful and well maintained. It's so much nicer than many other Lowe's around the area and the employees are so nice, helpful and knowledgeable”
“I've been a customer since the Florence store opened and I love the low prices, the wide selection, and how easy it is to find things with the layout of the store and their item finder on the Menards app. But above everything else is their commitment to customer service. I recently realized that I had not received 3 different rebate vouchers (over $70 worth total). One of the rebates was almost a year ago. I contacted customer service and a few days later I received all 3 of my rebates... No questions asked. Truly amazing company.”
“My husband and I stopped in TSC for our first time on Sunday, 9/10/23. We had our 2 year old grandson with us. I was looking for a sharpening stone. They had several to choose from. We also picked up some bird suet, hummingbird feeder, and a toy green deer tractor ? for our grandson. We were pleasantly surprised to find out they offer a place to bathe your dog. We will have to try that out. I have three furbabies that I bathe at home but would love to try the Pet Wash Station at TSC. They even supply the towels! It's only $9.99 per pet.”
“From the design team (Lisa) to installation I've been very impressed. They listened to my needs and looked at my space and worked with me to create the ideal storage for my needs. My installer, Allen, was extremely diligent, neat and tidy. He treated my home with respect and was a pleasure to work with. I'm very happy with the entire process and my new storage.”
“I’ve shopped here for 20+ years. More often than not, I’ve found what I needed. I’m only a little concerned about the freshness of the horsefeed lately. The brand I usually use is frequently out of date. I wish they would put all the older horsefeed on sale, get in fresh feed, and then rotate it better. Other than that, the staff is friendly and helpful, the store is clean and well stocked (considering the supply shortages they’ve had to deal with). I still give the store 5 stars regardless of the horsefeed frustrations I have. And make sure you are in the neighbors club. It’s worth it! I’m always racking up $5 rewards !”
“Lowes is always a painless experience for me, whether it be help with mixing paint, grabbing the right tool for the job, or the incredible selection and deals on appliances and fixtures, I know Lowes has my back. Friendly knowledgeable staff for the things I'm too dumb to know about lol.”
“This business has amazing service. They really take care of their customers after purchase. I bought a faucet for my kitchen from them and they are a great company to do business with.”
“Patrick was an expert in his area! He was able to help me when no one else anywhere could! Usually, the HD employees ignore you and won't even say hello anymore. They run the other way down the aisle when they see people coming. Every once in a while you find a good one.. I hope they pay Patrick what he's worth and keep him!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Clean and most are friendly. I've been in here quite a few times through the past year and overall everyone is very helpful and friendly but you will find some days the older employees are a bit temperamental”