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January 2024 by Mary Beth Charles Norris
Excellent….5 out of 5!!! Very professional and knowledgeable and efficient in making the changes that were necessary from the previous company I had insurance with. Thank you Ashlee Kennedy!!!
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December 2023 by david roebker
After over 20 years with USAA prices going up for no reason, I switched to Ashlee Kennedy – State Farm Insurance. They provided excellent comparative information , were friendly, and had the best rates. Ashlee and Sam were very prompt in giving a quote and assisted with canceling USAA. Highly recommend!
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December 2023 by Richard Cotton
Outstanding service and an awesome agent!
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December 2023 by J L
I switched over to Ashlee Kennedy over a year ago after being with another insurance company for over 20 years. The transition was easy and effortless with the help of Felicitas. The team is easy to talk to and offer solutions not excuses when it comes to payments or policy options. Danke!
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December 2023 by Heather Foster
I have been very pleased with our agent Ashlee Kennedy /State Farm since switching about a year ago. I worked with Felicitas Castro (sales rep) who let me know that my home owner insurance with a prior company was going to increase significantly. I had not seen the notice prior but when checking my renewal rate, she was absolutely correct. State Farm offered me more coverage at a lesser rate for home and auto and I quickly made the switch. Felicitas is quick to respond and very knowledgeable regarding any questions I have.
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November 2023 by Аружан Токтарбаева
Meaghan was extremely helpful and patient with me. Insurance can be complicated but she made the whole process easy to understand and made me feel confident in my choice
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October 2023 by Anders Lagmark
I was very pleased with my experience at Ashley Kennedy from the fantastic rates, speed and costumer service from their entire staff. But most of all I’m very impressed by Samantha Reinshagen. She was very nice, attentive and straight to the point. I hope to be working with Samantha from here on out.
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October 2023 by Patrick Thelen
I can't say enough good things about my experience with the Ashlee Kennedy State Farm agency. From the moment I walked in, I was greeted with warmth and professionalism that made me feel like a valued customer. The team at this agency goes above and beyond to provide excellent service, answering all my questions and helping me find the perfect insurance coverage for my needs. They made the entire process easy and stress-free, and it's clear they genuinely care about their clients. If you're looking for an insurance agency that combines exceptional customer service with top-notch coverage, this State Farm agency is the place to go. Five stars all the way!
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October 2023 by jacob davis
Inconsistent billing, asked a question regarding micro transactions on my bill and a representative said they would call me back. Fast forward a month later, they call me to remind me about my bill. I'm not going to give payment or resume payment until issue is resolved. This issue was resolved on that phone call then it happened again in the same manner, this time the bill was almost 200 dollars more and no answer or information until a woman contacted me this morning to remind them that I haven't payed almost 400 dollars for one vehicle. I told her the same thing and also said she'll call me back, I guess I won't hear from state farm for another month lol
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October 2023 by Kathy Chase
Every time I call with questions, Felicia always helps me . She is very friendly and you can see that she wants to make sure that State Farm gives me the best service possible with little to no waits. In fact everyone I ha e talked to has been very helpful. But especially Felicia.*************************This is an updated review. I have been working with Ashlee Kennedy State Farm for years now. I have never had one bad experience with this group.I have been working with Megan these past several months and I would like to really thank her for all the help she has given me through a very difficult time. Finances became VERY strained while I was taking care of my father who had alzheimers and my husband was laid off with covid. Megan worked with me the whole way every month. She spent time researching the best prices and helped me with a temporary payment plan till I was completely caught up! I would definitely recommend this State Farm group . It is clear that they care.???Thank you for all your help Megan!!????
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September 2023 by Adam Durso
I just started with this location. They were great and very accommodating. The insurance rep Sam was amazing. She knew her stuff and had me in and out fast. I called the day before and signed up over the phone and said I would finish up in person the next day. Over night while she was off she did work and found other options to help me save money. Thank you Sam you and your office rule.
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August 2023 by Susanne Ewing Scheper
I’ve worked in insurance operations for 30 years. Ashley’s office has been my agent for about 5 years. I cannot say enough nice things about their knowledge, diligence and dedication to customer service. Absolutely a top notch office.
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August 2023 by USNdiverdown
Very nice to visit and me Sam . She was very friendly and explained everything I great detail.
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August 2023 by Sonam Lama
Had questions regarding the renters insurance. Felicitas was really helpful to answer those and she adjusted my policy accordingly.
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July 2023 by Susanne Ewing
I’ve worked in insurance operations for 30 years. Ashley’s office has been my agent for about 5 years. I cannot say enough nice things about their knowledge, diligence and dedication to customer service. Absolutely a top notch office.
