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April 2024 by connie ball
The new manager is taking the store to the next level. It is a pleasure to walk into the store to see all the smiles from all the staff
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April 2024 by Weston Rutledge
Some, super helpful employees. They got a new manager and she is super helpful !
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April 2024 by Faith Rutledge
Certain employees go above and beyond to help. 10/10 would shop here again.
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April 2024 by Tyra Castle
They deserve 0 ⭐s! I called to have a medication transferred and filled from Covington. For some reason, that seems to stump them. They're rude and unprofessional!! (Customer service is not their forte, that's for sure!!) I spoke to, what sounded like a little boy, then a ghetto sounding pharmacist, which just was even more rude, in a condescending manner!! (not sure of race & don't care) The point is, I got so aggravated that I just decided to call Walgreens in Covington back and have them fill my prescription on Monday. My Pharmacist in Covington, John, knows how to treat and speak to people!! Thank God I have enough of my medication until then! It is sad to have to get so stressed and upset over just simply trying to get a medication refilled. Again 0 ⭐s!!
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November 2023 by Paige Honaker-Jones
Ordered my seating chart for my wedding as a poster and 2 poster foam board signs. Ordered them Friday 11/10/2023, went today (Sunday, 11/12/2023) to pick up the posters. According to the employees they don’t know how to print posters or post boards. I never got a call telling me they could not do this, as they have called before to let me know they were out of picture paper. The website says they can. They couldn’t transfer the order to another Walgreens, and when I said I really needed them for my wedding they laughed it off as “that sucks”. I will not go to this Walgreens again, even though it is across the street from my home. I will be traveling to any other one except this one.
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November 2023 by Lauren Nimmo
Absolute disaster. Staff are so unhelpful. The photo center may as well not exist. Wait times are inexplicably long. Just use a different Walgreens or go to the CVS next door
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November 2023 by Paige Honaker
Ordered my seating chart for my wedding as a poster and 2 poster foam board signs. Ordered them Friday 11/10/2023, went today (Sunday, 11/12/2023) to pick up the posters. According to the employees they don’t know how to print posters or post boards. I never got a call telling me they could not do this, as they have called before to let me know they were out of picture paper. The website says they can. They couldn’t transfer the order to another Walgreens, and when I said I really needed them for my wedding they laughed it off as “that sucks”. I will not go to this Walgreens again, even though it is across the street from my home. I will be traveling to any other one except this one.
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November 2023 by A
They don’t know what curbside pickup is apparently. I’ve tried a few times to get curbside pickup and they just never come out after I tell them I’m here.
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October 2023 by Eileen Berns
Nice polite workers always help me find what I need love this store
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September 2023 by Patti Smith
If I could give them 0 starts, I would. Husband was ill and his MD called in a RX for him, before 5 pm. I called and used the worthless automated service to find out when the med would be ready for pick up. It indicated that it "was in process and will be ready for pick up @ 8:30". As his condition was worsening, I called again @ 7:34 to see if it was ready yet. The pharmacy closed @ 7pm. Nice work. It is apparent that 1)the automated service is a piece of garbage and 2) this pharmacy does not care about their patients. Not even a simple phone call to let me know that you were not able to complete 1 prescription in over 2 hours. Will be transferring all of our meds to another pharmacy
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September 2023 by Hannah Jones
The worst pharmacy I’ve ever had to deal with. I keep my prescriptions here because it is directly across the street and so convenient but every interaction I’ve had with a pharmacist is so unpleasant and excruciating that I will gladly drive an extra 10 minutes from now on. While I was trying to explain to Melissa what syringes I needed to take my insulin properly because I had forgotten the actual label I was repeatedly talked to like an idiot and given the worst attitude. There’s zero customer service in this entire building, I hope they can make it a better work environment for these people because something is terribly wrong.
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August 2023 by Jackie Martin
It's a decent Walgreens.
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July 2023 by Aleqse
the store manager allows himself to be rude to customers, I would like the management of the beautiful Walgreens to pay attention to this, since such personnel cast a shadow on the wonderful Walgreens network
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July 2023 by Dave Clephane
Really poor customer satisfaction experience. Went in to get a passport photo, you would think that would be easy. Not so much! For whatever reason the associate took my picture, but then could not find it when the memory card was put on the computer this lasted for about 10 minutes and then I was told to go to another Walgreens, HMMM…
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July 2023 by Aleks US
the store manager allows himself to be rude to customers, I would like the management of the beautiful Walgreens to pay attention to this, since such personnel cast a shadow on the wonderful Walgreens network
