O'Reilly Auto Parts is known for its knowledgeable and friendly staff, who provide great customer service even when the store is short-staffed. Customers appreciate the lower prices compared to other auto parts stores, though some parts may need to be ordered, which can take a couple of hours. The staff is willing to assist with finding specific parts and even offer solutions for unique needs, like matching paint colors for classic cars. One customer highlighted a particularly helpful employee who offers guidance on DIY fixes. Overall, O'Reilly Auto Parts is a go-to destination for auto and motorcycle parts, valued for its helpfulness and commitment to customer satisfaction.
Had some trouble with getting parts, but they have been short staffed and still helped me resolve all my issues with great customer service. Thank you!
September 2024
I'm always here picking up car parts. Staff is always helpful. Parts normally arrive on time.
January 2024
Friendly people...helpfully...great inventory...better hours than AutoZone.