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September 2024 by scorpio
Have been trying to get my meds from Walgreens for almost 2 weeks .. you guys ordered it , and had it in my hands in a single day , thank you so much for all you do ! Truly appreciate Kroger pharmacy! ?
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September 2024 by David Poston
Always ready quickly with a licensed pharmacist on duty to answer any and all questions by the customer. They go out of their way to call your insurance company if there's any issues.
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August 2024 by Mary Ware
Covington pharmacy is the absolute worst I've ever seen. They never have enough help there they rarely ever answer the phones.and they are always shorting me on my 90day supply.every rx I get filled I have to personally recount to many times I've been shorted and they argue with me to say I'm wrong there right I've misplaced a bottle but I'm always short and I either have to do without or pay extra or they front me on my next rx which makes that short. But when they wait on you they are pleasant but slow people stand there and wait 10-15mins before getting taken care of totally unexceptable .but they never do anything to fix the problem just get different people there.
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March 2024 by Ricky Norton
Don’t answer their phone.
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March 2024 by Eric Russoul
The employees in that pharmacy are so amazingly great! And beautiful. And super nice. And awesome. And helpful. And caring.
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February 2024 by Will Wooten
Always professional, always courteous. Very prompt service.
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January 2024 by Laylah Riley
The lady at the counter is SO nice and patient!!! I see her every time I head up there and she’s always smiling, always has a positive tone in her voice!! Her presence is WARM!!! I get nervous asking for prescriptions and she eases the anxiety! It’s like I’m talking to a friend!
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December 2023 by Yvt XXX
The lady at the counter is SO nice and patient!!! I see her every time I head up there and she’s always smiling, always has a positive tone in her voice!! Her presence is WARM!!! I get nervous asking for prescriptions and she eases the anxiety! It’s like I’m talking to a friend!
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October 2023 by Ember Collins
I love the lady's at Kroger pharmacy they know me by face now an I don't have any fear if asking them anything they go out of their way to help
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October 2023 by Larry Burch
Love this place
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August 2023 by Sharon Ringshauser
I appreciate the pharmacists there. Friendly and professional.
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July 2023 by Logan B.
Did delivery from here to a hotel, and it was effortless! Delivery was cheap. Order was exactly right, and what I ordered worked out beautifully. Will order delivery again.
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June 2023 by Tommy M.
can you do zero stars? store is disgusting at this point. the smell of old food, dirty mop water, and whatever people who should be removed. I've lived here and shopped here all my life... today? hearing three young people, while I'm at the cash register, being scanned, brag about how much weed they smoke and how long it last them. atleast wait until I walk away. I leave and it sounded like a gun shot in parking lot , while I'm walking to my car . I've bought buns eaten by mice (dropping still inside the bag) and or expired here also . Why I typically go to walmart in ft wright now . I've gone to this store for probably 43 years. Surprised by how bad it has become. But the store, remodel, and pay your employees to care more.
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May 2023 by James Scott
Easily one of the most frustrating pharmacies in the area. They put up a "cattle gate" to make it awkward to get out of line once you have your meds, and staff randomly takes lunch breaks and closes instead of having alternating staff cover like a normal business would be expected to. Overall, a complete waste and any convenience you might expect from getting your prescriptions at the grocery store is wiped out by poor customer service
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April 2023 by Sheila C.
Kroger in Covington Ky. Don't shop at there deli, they say because they just cleaned there slicing machines they don't have to cut meat, you take what they have sliced already or you don't get anything, so guess what I didn't get anything.
