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7:30AM - 5:30PM
4327 Winston Ave, Covington
Car Rental
“The people who work here are actual saints. Especially Valerie! I came in on a Wednesday truly at my wits end with everything after my car engine completely went bust. She was so so kind to me and was able to get me a car despite how insanely busy they were.
The people that work here are empathetic and very kind and truly do the absolute most they can to get people the vehicles they need during crises. Thank you so much Avis Latonya!!”
“My daughter bought a XC60 and I decided I was interested in purchasing a Volvo as well. Rachel Dotterman was the sales consultant on both transactions. She was patient, answered all our questions thoroughly, and showed us all the purchasing options we inquired about. I wound up buying a 60 too. Julian Mikesell patiently described all the technical features and James Martin worked with us on financing. All around excellent experience. I highly recommend Volvo Cincinnati!”
“I've been using BMC auto rental for over 10 years. They have clean vehicles and excellent prices..They've always given me great service over the years..”
“I love renting my van from Enterprise the folks are so nice and easy to work with I have never had a problem with them I've been a long time customer and will continue to be one”
“Matt at BMC in Alexandria is the best! Always has a huge smile on his face, excellent customer service with clean, comfortable vehicles, perfect for our rental down to FL. Will certainly use BMC auto rental for all of my future needs as well!”
“Ben and the entire team at the Colerain location are AMAZING!!!! Sooooooo glad to see Reagan rejoining Ben’s team at this location!!!! Keep up the great work and attitudes!!!!!”
“Best car dealership experience I’ve ever had! No surprise fees or forcing you to pay for warranties like the big dealers with their bait & switch pricing. Mike and Stephanie were an absolute pleasure to work with. I highly recommend Theis Motor Company.”
“This Enterprise rental car location hold the special place in my heart they really helped my family out when we were in the most of need. They were really understanding and flexible with my schedule as well as making sure that I got the cheapest rates possible because they knew my situation thanks to them I am no longer in the rental car that I was in for 3 months I am now a proud owner of a Chrysler Pacifica that I purchased from Enterprise Car Sales Enterprise is just awesome if you need to rent a car go to them hands down there's no competition”
10AM - 6PM
5207 Madison Rd B100, Cincinnati
Car Rental
“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”
“Large selection of vehicles, convenient location and solid customer service. A bit of a wait during busier times (i.e. at opening), but overall the process was very smooth. Adam was very professional and efficient, making for a seamless experience overall. Would definitely rent from here again.”
“This is the third time in 5 years that I needed a rental and I chose Enterprise every time. The main reason I chose Enterprise was great Customer Service (Brendan was the team member who helped me this time)and feeling I was treated as a valuable customer. The cars were always in excellent shape and the prices were reasonable.Thank you Enterprise!”
“I came here to rent a car for the day to head to Louisville, and at first they said they had no more cars. But after a little while, they gave me a beautiful 2023 Dodge Charger which rode like a charm. Shout out to Cade for his excellent service. 5/5”
8AM - 5:30PM
525 W 12th St, Newport
Car Rental
“I had an accident and had no rental coverage on my insurance policy. I had to have a car for work/life. I had a friend recommend BMC and I contacted Shawn in Newport. I was in an absolute panic. He said “don't worry we got you” immediately relieving my panic. He was willing to work with me on price to see what discounts he could give. The staff had a car ready and waiting for me the day I called.
I didn’t know how long my car would take to be fixed. I was told “it will be this Friday,” then I was told “next Friday” and so on by the company working on my car. I’d call Shawn and say I need it a little longer. He’d say “no problem.”
I can’t thank Shawn and the staff at BMC enough! They are amazing! Please call them if you need a rental!”
“My Prius died and I needed a rental car for the weekend. It was a brutal hot day! We have been renting from Enterprise on Reading in Cincinnati for a few years! I wanted something small midsize! Liked the first car but it had cigarette smell inside so I chose the second one and that was electric and not enough charge on it! So we looked at the third car! Loved it and got it! It took us 25 minutes and the sales person was kind and patient! I recommend this Enterprise on Reading Road ??”
“Keashaun set me up with my rental this week. I returned with concerns over the vehicle. He moved quickly to put me in a different car, cleaned and filled it. He ihas a great attitude and goes above and beyond. Been renting here for years and will come back again and again.”
“I have consistently and almost constantly been renting from from this Location for over a year now. At first I felt like any other customer. Buy over this last year? II have been blown away. I the above and beyond customer service. I have received specifically from the 2 women who run the front desk. When I had to travel every weekend and needed last minute reservations.They were always happy to help and Made it Happen. Most importantly.
Over the last 9 months my father has been done time. And we have needed transportation more than ever..For Doctor's appointments, hospital stays and Then being able to be at hospice with him his last week and not have to worry about getting to my kids if there were some kind-of emergency.
There are days those ladies who are working the front desk, are cleaning returns for reservations, doing oil changes and trying to get to the phones when I have come to extend a reservation, only to watch the customer in front of me talk down to them and complain about the wait (literally her walking back in from cleaning a return- 2 min) and keep a smile on her face.
I'm sure one day I will buy a car but for several reasons, this has been working for me and I will send anyone looking for a rental there. - Monica Swango ♥️”
“Not always readily available on the same day but they do their best and I've had a lot of success getting cars right away.
Of course they're always clean if there's a problem they get you another one.
local locations are always a little understaffed so be prepared for that and plan for extra time and possible vehicle pick up location changeouts.
But otherwise the Alexandria Kentucky and Newport Kentucky locations serve their purpose well.
I use them to fill the gaps when we have fleet vehicles that are down or when a technician needs a vehicle right away.”
“I’ve rented from them, Avis/Budget Downtown Cincinnati, so many times! I hate Enterprise. They do way too much even asking who my employer is. Avis/Budget always treats me with a level of trust and will even give me free upgrades! Renting from enterprise made me appreciate Avis/Budget downtown more.”
“My first experience renting from here and it was great Dylan was very good at making sure that I had everything and I did the manager choice and the car I received was excellent I will be back and I already shared your information”
“Rented vehicle from Hertz -Erlanger Office. The service was excellent, was in the rental in 10 minutes and on the road. Staff did walk around, explained all the details as this was a new vehicle to me, greatly appreciated. Would definitely rent from this Erlanger Office again…”
“Fantastic service & location. Amanda is always courteous, helpful, knowledgeable & very professional! For a business owner who travels frequently, it’s great to have a rental company I can count on in my neighborhood.”
“I struggled to find a one-way rental during Derby Week until I visited this location. Exceptional customer service, seamless pickup, and a friendly agent made the experience outstanding. Thank you!”
“I rent at the Kenwood Avis location often (usually 2-3 times per month). The service is fantastic! Amanda is always friendly, and she gives me clean and nice cars. The entire process is simple and customer friendly.
Thank you, Amanda! Thank you, Avis Kenwood!”
“I’ve rented from this location a few times now, each time I’ve been happy with all aspects of renting a car for the day. You guys are amazing and it’s soo much nicer to ride down the road, rent the car. Rather than going all the way to the airport. I’m happy with y’all thank you CJ and I wish I could remember the young lady that checked me out today’s name (11/12/2023). Thank You Guys. Y’all make a stressful situation not so bad. xoxo Mrs. Brown”
“Great location, and great customer service!! Upon arrival the process to rent was very fast and easy going especially with Leslie who was the best at answering any of my questions!! She even called me to see if I needed an extension on the rental as I had already added a 3 day extension prior! Kudos to you Leslie!! I’ll always do business with Avis!”
“Recently I rented a car from Budget at its Cincinnati airport terminal. I tried to contact the Budget office at the terminal for several hours and was always re-routed to Budget's main customer service department. One of the representatives suggested that I call a local Cincinnati office to help me with my problem. Tiffany answered the phone at the Galbraith office and solved my problem with a few minutes. She was courteous, professional and thoughtful. Thank you, TIffany!”
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“I've worked with Zach, Mabinta and the rest of the crew on several bigger projects where we needed to rent a lot of vehicles. They made the whole process so easy for me. I would highly recommend them for anyone looking to rent a car. They are kind, helpful, professional, knowledgeable and wonderful to work with.”