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7:30AM - 5:30PM
4327 Winston Ave, Covington
Car Rental
“I had nothing but excellent top notch service from this location. This was my first time renting from avis. I worked for hertz for a few years and avis beat them hands down. Tasha made my renting experience 5 star from beginning to end. Thank you Tasha.”
“I've been using BMC auto rental for over 10 years. They have clean vehicles and excellent prices..They've always given me great service over the years..”
“I love renting my van from Enterprise the folks are so nice and easy to work with I have never had a problem with them I've been a long time customer and will continue to be one”
“These guys are always great. I've been in a handful of times, and Ron has been honest, polite, and efficient, taking care of my needs every time. Never a complaint.”
“Matt at BMC in Alexandria is the best! Always has a huge smile on his face, excellent customer service with clean, comfortable vehicles, perfect for our rental down to FL. Will certainly use BMC auto rental for all of my future needs as well!”
“Ben and the entire team at the Colerain location are AMAZING!!!! Sooooooo glad to see Reagan rejoining Ben’s team at this location!!!! Keep up the great work and attitudes!!!!!”
“I bought a gently used car off an internet add from Thesis; I had to fly in to pick it up. They gave me an out the door price via email, picked me up from the airport, and had everything ready when I got there. Mike was very nice and great to work with. I would not hesitate to do business with these guys!”
“This Enterprise rental car location hold the special place in my heart they really helped my family out when we were in the most of need. They were really understanding and flexible with my schedule as well as making sure that I got the cheapest rates possible because they knew my situation thanks to them I am no longer in the rental car that I was in for 3 months I am now a proud owner of a Chrysler Pacifica that I purchased from Enterprise Car Sales Enterprise is just awesome if you need to rent a car go to them hands down there's no competition”
10AM - 6PM
5207 Madison Rd B100, Cincinnati
Car Rental
“Wonderful customer service. Was able to text and call at about anytime of the day with any questions and they were always answered in a friendly manner. Josh, the employee I spoke with was always super clear on his answers to any questions I had. HIGHLY recommend this company not only for the customer service but for the price as well.”
“Large selection of vehicles, convenient location and solid customer service. A bit of a wait during busier times (i.e. at opening), but overall the process was very smooth. Adam was very professional and efficient, making for a seamless experience overall. Would definitely rent from here again.”
“This is the third time in 5 years that I needed a rental and I chose Enterprise every time. The main reason I chose Enterprise was great Customer Service (Brendan was the team member who helped me this time)and feeling I was treated as a valuable customer. The cars were always in excellent shape and the prices were reasonable.Thank you Enterprise!”
8AM - 5:30PM
525 W 12th St, Newport
Car Rental
“I had an accident and had no rental coverage on my insurance policy. I had to have a car for work/life. I had a friend recommend BMC and I contacted Shawn in Newport. I was in an absolute panic. He said “don't worry we got you” immediately relieving my panic. He was willing to work with me on price to see what discounts he could give. The staff had a car ready and waiting for me the day I called.
I didn’t know how long my car would take to be fixed. I was told “it will be this Friday,” then I was told “next Friday” and so on by the company working on my car. I’d call Shawn and say I need it a little longer. He’d say “no problem.”
I can’t thank Shawn and the staff at BMC enough! They are amazing! Please call them if you need a rental!”
“I came here to rent a car for the day to head to Louisville, and at first they said they had no more cars. But after a little while, they gave me a beautiful 2023 Dodge Charger which rode like a charm. Shout out to Cade for his excellent service. 5/5”
“My Prius died and I needed a rental car for the weekend. It was a brutal hot day! We have been renting from Enterprise on Reading in Cincinnati for a few years! I wanted something small midsize! Liked the first car but it had cigarette smell inside so I chose the second one and that was electric and not enough charge on it! So we looked at the third car! Loved it and got it! It took us 25 minutes and the sales person was kind and patient! I recommend this Enterprise on Reading Road ??”
“Keashaun set me up with my rental this week. I returned with concerns over the vehicle. He moved quickly to put me in a different car, cleaned and filled it. He ihas a great attitude and goes above and beyond. Been renting here for years and will come back again and again.”
“I would like to thank budget for letting me rent a car to get to Somerset Pennsylvania for my sisters and their family. I love that Nissan Altima and I would like to buy one soon. They took 300 bucks from my account without letting me know. And now I can't pay for my hotel room bill.”
“Not always readily available on the same day but they do their best and I've had a lot of success getting cars right away.
Of course they're always clean if there's a problem they get you another one.
local locations are always a little understaffed so be prepared for that and plan for extra time and possible vehicle pick up location changeouts.
But otherwise the Alexandria Kentucky and Newport Kentucky locations serve their purpose well.
I use them to fill the gaps when we have fleet vehicles that are down or when a technician needs a vehicle right away.”
“I’ve rented from them, Avis/Budget Downtown Cincinnati, so many times! I hate Enterprise. They do way too much even asking who my employer is. Avis/Budget always treats me with a level of trust and will even give me free upgrades! Renting from enterprise made me appreciate Avis/Budget downtown more.”
“My first experience renting from here and it was great Dylan was very good at making sure that I had everything and I did the manager choice and the car I received was excellent I will be back and I already shared your information”
“Rented vehicle from Hertz -Erlanger Office. The service was excellent, was in the rental in 10 minutes and on the road. Staff did walk around, explained all the details as this was a new vehicle to me, greatly appreciated. Would definitely rent from this Erlanger Office again…”
“Come to this location The owner and employees have gotten me together with what I've wanted while I was looking for a new vehicle.
Thank you
For being the best in my opinion.
MsJJeff”
“I struggled to find a one-way rental during Derby Week until I visited this location. Exceptional customer service, seamless pickup, and a friendly agent made the experience outstanding. Thank you!”
“I rent at the Kenwood Avis location often (usually 2-3 times per month). The service is fantastic! Amanda is always friendly, and she gives me clean and nice cars. The entire process is simple and customer friendly.
Thank you, Amanda! Thank you, Avis Kenwood!”
“I’ve rented from this location a few times now, each time I’ve been happy with all aspects of renting a car for the day. You guys are amazing and it’s soo much nicer to ride down the road, rent the car. Rather than going all the way to the airport. I’m happy with y’all thank you CJ and I wish I could remember the young lady that checked me out today’s name (11/12/2023). Thank You Guys. Y’all make a stressful situation not so bad. xoxo Mrs. Brown”
“Great location, and great customer service!! Upon arrival the process to rent was very fast and easy going especially with Leslie who was the best at answering any of my questions!! She even called me to see if I needed an extension on the rental as I had already added a 3 day extension prior! Kudos to you Leslie!! I’ll always do business with Avis!”
“Never have cars and when they do, they out of gas, with engine and oil light on. Don't bother making a reservation.4/5/24 its much better now. New staff and cars.”
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“I've worked with Zach, Mabinta and the rest of the crew on several bigger projects where we needed to rent a lot of vehicles. They made the whole process so easy for me. I would highly recommend them for anyone looking to rent a car. They are kind, helpful, professional, knowledgeable and wonderful to work with.”