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November 2023 by Elizabeth Wilson
Don Franklin Nissan continue to surpass our expectations. They are friendly and helpful. They answered all of our questions and made our purchase easy.
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October 2023 by lorene carbone
Overpriced vehicles and employees seem to not understand that I am buying somewhere else. 3 days ago, I showed interest and got 2 different people texting me and then a follow-up phone call. What a waste of my time. No one shares what information they gotten from me. Whatever happened to customer service. All they want is a sale and not a customer for life.
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October 2023 by Devin Godby
I always have a good experience at Franklin Nissan in Columbia, which is why I continue to return! Everyone I have encountered is friendly and efficient!
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September 2023 by Dana Richard
Travis was excellent to work with. I told him what I liked and didn’t and the very first vehicle he brought me to look at and test drive was the one I bought. He listened to me and didn’t try to pick anything he me I wouldn’t like.
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September 2023 by Melissa Thomas
The guys in that office are exceptionally nice. Do a good job and are quick to get you in and out.
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May 2023 by Brandon Mackie
David Powell was exceptional to deal with. Smoothest vehicle transaction I have ever had!
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April 2023 by Chad Brown
Very courteous and the work on my car was spot on. I will be back in the future. Thanks again!!!
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March 2023 by Stormy Hammer
David made the car buying experience amazing for me! I told him EXACTLY what I wanted, what car, payments, and down payment I wanted and he did exactly that. No haggling. No back and forth. No arguing. Nothing. He made my first time car buying experience an amazing one and has absolutely earned a repeat customer for life. I can not commend him enough on how he treated me kindly and with respect. I will send anyone I know wanting a new car to them every chance I can get!
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March 2023 by Tara Thielmeyer
I found the car online. They made the process of purchasing and having it delivered seamless. I love the car. It was just as advertised.
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February 2023 by Kerri Barnes
I picked up a screw & had to have my tire patched. They were able to get me in, quickly, courteously, and with utmost professionalism. Same as always. Very confident with our Don Franklin service department!
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February 2023 by Dwayne Crandall
Good, fair people to deal with. I love the car.
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February 2023 by Derek Dean
Darrin took care of me from 6 hours away smooth transaction car was just as described a+
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January 2023 by 270leigh
They were super nice. I was in and out less than 30 minutes. I will purchase a SUV either this summer or next summer from them. Awesome people!
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November 2022 by Mahalia Simpson
Don Franklin in Columbia done everything and more to get a good interest rate and payment on the car I wanted. They went above and beyond my expectations. I would recommend anyone to go see them about a vehicle.
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September 2022 by April Curry
Great company! I will say that I haven't felt over charged or feel like they have tried to one up me. Very honest and very helpful! 100/100 recommend.
