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October 2024 by B “BiGB”
If I could do zero stars I would. What a terrible experience. If you can avoid this place do so. My son was seen here was supposed to have scrip called in. That never got done for two days have tried to get call back nothing. They obviously don’t care about patients.
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August 2024 by Megan Schmudde
Would have done zero stars if I could!!! I went the nurse or woman who took my vitals and stuff she was so sweet!!!
However Laura the doctor there was terrible! She was very rude!!! And didn’t help at all!!
She was very rude and treated me as if I wasn’t actually sick.
Laura if you’re not happy with your job then go somewhere else. Medical field is NO place to be rude. That’s where people go for help and you weren’t any help.
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February 2024 by Destinee Wilson
Literally the most unprofessional people I've ever seen. I tried calling twice this morning about my son's appointment and sat there while it rang for 20 minutes till I hung up. Then call them back just for them to say the Dr that was there today isn't medicaid certified and will need to go somewhere else. Will forever leave 1 star rating for them being so terrible in handling the whole thing
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November 2023 by Bree Werrmann
I work in the medical field and am blown away at the uncleanliness here. The floor looks nasty and I watched them take a patient out of the room and bring me in right after without cleaning anything. I took it upon myself to grab the disinfectant wipes and gloves and wipe the table down and the wipe was brown after I was done. Very unsanitary.
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November 2023 by Jennifer Joering
I go there for an appt with my baby and turns out they don't even take his insurance which it said they did. Then when I offered to just pay outta pocket I'm told we can't because his insurance is already on file as the one they can't take. That makes no sense to me at all
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September 2023 by Jennifer Martin
I go there for an appt with my baby and turns out they don't even take his insurance which it said they did. Then when I offered to just pay outta pocket I'm told we can't because his insurance is already on file as the one they can't take. That makes no sense to me at all
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April 2023 by Rachel Gamel
Will never visit this Little Clinic again. Went in with strep symptoms on Saturday morning and the rapid test was negative, but they sent out a culture to the lab as well since the white spots on my tonsils looked like strep and the test could have been done too early. Was told I should have a result Monday morning. It is now end of business day Wednesday and they still don’t have my results. They wouldn’t write me an antibiotic prescription without me making another appointment either. I am not going to spend any more money there. I had to reach out to another doctor to get a prescription. I could have been halfway through a bottle of antibiotics at this point but they clearly don’t care how sick their patients are. One lady who answered the phone when I called in even acted annoyed I was trying to check on things since there was a holiday on Sunday. I’m annoyed as I’m sick and needed care and was neglected since I wouldn’t make a second appointment. I wouldn’t be surprised if they lost the culture at this point.
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April 2023 by Betty Estep
Walked in before noon and was told they were booked up for the day. Not a soul in sight but the receptionist. Strange to advertise walk in when they won't see you.
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January 2023 by Katie Winkler
We always have a great experience here - whether for me, or one my kids. Recently, I was able to get quick, thorough treatment during the busy holiday season. I'm thankful that we have the little clinic in our town!
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November 2022 by jacob dean
Had a great experience! Especially for having the flu. Staff was awesome! Annabelle is great!
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November 2022 by Monica Musard
Professional and friendly staff.
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November 2022 by Stephanie Walker
Clearly not in the business of helping people.
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November 2022 by Doug Johnson
Don't waste your time, go to a real Doctor.
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October 2022 by brooks PARKER
Kroger cold Springs Alexandria high price for a little result. They take your money but are of no value to someone needs help.
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July 2022 by fannie prather
Not sure why they give you appointment times for when they take people with later appointments before you ???
