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March 2024 by Robert Brinck
Debated writing this for sometime. A few weeks ago I went into salon for nail repair. I could not remember the color. So I tried to match. I asked the tech if he could give his opinion on color. He went into a rant, "I don't know, I don't know. I didn't do your nails." ( which he did,but I didn't see the relevance)I told him I was justing his opinion. Then from behind me I heard Tony say that is 26. Ok 26 it is then. I guess I was looking at the gel colors and not the dip colors. The color that he brought over was purple. My nails were pink."Oops",I said this is the wrong color. The tech became outrage. He said something and yelled out "Tony"! Tony came over and asked what was wrong. I stated that the dip was the wrong color. Thinking that my mistake was obvious. Then Tony started It's not his fault, It's not his fault. ( I wasn't looking to play the blame came. It was a simply problem with a simple solution. I just wanted my nail fixed. Tony then stated you said 26. Yes ,I did. This says 26 clearly it did. This purple. I stopped caring I that point I just want my nail fixed. He left the purple on the table and went of and picked out the the pink in the gel. Clearly he knew what had happened. I was so embarrassed. Will never go back there again.
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February 2024 by Heather Creech
Steven made me bleed since he was filing my skin not the nail. Then my nails are uneven. And the guy that did my pedicure was super rude getting annoyed when I am trying to relax to do what he wants me to including bend my foot a way if doesn’t go. I am sorry but I haven’t been here in a while and was hoping to get the same great service I have in the past. Your new employees need to learn good customer service. I will not be back.Services: Pedicure
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February 2024 by Judi Hill
I have been going there for about a year and have had no issues, my regular guy was out of country so Tony the owner did my nails because I’m taking my first cruise and as he was doing my nails with the picture on my phone in front of him I ask him if he could make it more like the picture and he started raising his voice at me and I tried to ask to let me explain what I wanted different and he wouldn’t even hear me out, I was so embarrassed and humiliated in front of everyone, I am normally not one to take that kind of disrespectfulness but I was at his mercy because of not having any time to go elsewhere I just sucked it up until he was done then I let him know that I have owned a hair salon for 30 years and have never ever made a client feel the way he made me feel. I will never step foot back into that salon shame on him for having no respect for the clients needs and feelings. If you have any problems out of this place call the Ky State Board of Hairdressers in Frankfort and report them.. you can google the number under Ky State Board of Hairdressers!!!
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February 2024 by Alexis Miller
I had the pleasure of getting my nails done here today. The guy who did my nails is the owner of the salon (Tony) along side his wife (Lisa). I for a long time have struggled to find a place that does my nails where I genuinely leave happy, and I have found that today. The quality of my nails are great and look fantastic and I really enjoy talking to the people who work there. Thank you a million times. 10 out of 10!
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January 2024 by ashlie carter
Went for a pedicure with my daughter for her birthday, she complained to me that her toe’s were hurting and I thought nothing of it. She work up today and it is so infected and now I am takimg her to the Doctors.
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January 2024 by Emma T.V
Got a pedicure here and now my toes infected!!
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January 2024 by Cassandra B
Definitely should’ve read the reviews before doing a walk-in pedi. I usually go to another salon but they were booked. The tech was rude to me from the start and I have no idea why. I asked where to sit was ignored. So I chose an open chair and 10-15 minutes later he said “why are you still wearing your socks and shoes, how am I going to do your pedi?” as I was sitting at an empty bowl with no liner. I replied that there was nowhere clean to put my feet. Then he was frustrated I didn’t remember the number of the color I had chosen. No lotion or massage during the pedi, and a lukewarm smelly towel was used to wipe off the scrub. I just wanted to enjoy a little self care and treat myself. Save yourself the headache and go literally anywhere else.
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October 2023 by gwyn kline
Paul is seriously incredible! So detailed and takes the time to give you what you want!Service: Manicure
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September 2023 by Maria C
Got a gel pedicure and they did a very great job. Very thorough and made sure they knew what I wanted before they started.
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June 2023 by Jessica Armstrong
Tony does an amazing job!! He's very personable, he knows everyone by name as they walk in to get their nails done. Highly recommend ?
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May 2023 by Karen A.
My new nail place perfect mani pedi, very efficient and excellent price. Will be coming back (especially since NKY nails down the road has gone down hill since it changed over recently). Definitely recommend!
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May 2023 by Tiffany Michelle Findlay Kosier
These folks are usually professional and do good work. Stays very busy. Will get a rushed job if they are understaffed. Best to just leave and come back later.
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May 2023 by Lynette L.
Horrible experience!Made an appointment & waited for a hour 1/2 after my appointment time before they got to me. Then I was treated like s*** by the guy who did my nails.Very unprofessional!
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March 2023 by Eveanna Brooks
It was amazing the man that did my nails was very nice and funny and the lady that did my feet did a great jobServices: Manicure
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March 2023 by Tabatha Sester
Worst experience ever. The lady never fully removed the old polish and just painted over it, which showed through the new polish. She never addressed me she spent the whole time talking to her co-worker. I sat under the nail dryer for over 20 minutes and the polish never dried. I paid $15 for a polish and tipped $7.00 only to have to repaint my nails when I got home.Services: Polish removal