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“My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.”
“The store is 2 stories so it's not wheelchair friendly. If you buy something heavy make sure you bring able body friends as you're responsible for moving it. The furniture there is good quality and the sell appliances and they had plenty of stainless steel fridges some are in great condition, some are in scratch and dent but are new. They also have a small amount of washer and dryers. Plenty of flooring and different colors and if you need vinyl blinds to here before buying from anywhere. They also have limited furniture but they do have a good selection if you need a small collection.”
“Had problems with my cabinets when starting project. Dave worked with us and his help and the crews help kitchen turned out great. Ed and his crew was courteous and professional. I would recommend Jim Carver and son for any project you are doing”
“Christa Ellerbee at the front register at the Cold Spring store was very helpful yesterday. I called to inquire if TractorSupply had a Craftsman mower blade. (Home Depot does not carry Craftsman) She was willing to run back to the blade area and confirm the model was in stock and provided a price over the phone. It saved me a trip confirming this. She had it sitting at the front desk and politely and helpfully rang it u. Away I went. Thanks Christa for your extra effort. That is all it takes is that extra little effort and is so rare in this day Of course a lot of companies are overwhelmed due to shortage of workers but Christa didn't care. She made up for the slack. Thank you Christa.”
“Wow, what great customer service at this location. The paint department was so very very helpful. I wish i got their names as they deserve acknowledgment on how great they treat the customers. We originally went to Lowe’s in Florence and got zero help at all. So we left our cart and headed to Highland Heights Lowe’s. We bought a lot of paint as we just bought a new house. We will be back to this Lowe’s for sure!!!! Whoever runs this store, great job and great employees!!”
“Nothing super special but I just wanted to comment that all the workers I walked by, I have them my midwestern customary eye contact, smile, nod, and say hello.I got warm pleasantries reciprocated.. I recently moved to North Carolina and noticed not as friendly of people but unable to pinpoint it.It’s definitely, at least partially, due to this. Or lack of it.It feels welcoming and comfortable and I got that tonight from this Home Depot and the 7 or so employees I encountered.Nothing groundbreaking lol. It’s a Home Depot. Spend about 5% of my yearly income here trying to start insane projects I’m way way unqualified for m. I love it”
“Every employee I encountered was very happy to take time and give me all the assistance I needed. I was also impressed by the amount of inventory available in the store.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.”