-
October 2024 by Tammie Akers
I needed a storage unit on a Sunday afternoon and was pleasantly surprised by the customer service I received! She was super helpful in suggesting what size I needed ( which was perfect!) and the price was great!
-
July 2024 by Sabrina Bentivegna
DO NOT RENT HERE.
LEARN FROM OUT MISTAKES!
We needed a short term rental, while preparing to move.
When calling to move out, we were told the prorated rate and ended the call.
It was not emphasized to OUR UNDERSTANDING that we needed to call back to pay the lesser rate, the day before it was actually due.
I made the full payment online the day it was DUE.
We're in the middle of moving things slip through the cracks, we're human.
I called today to learn that they CAN NOT AND WILL NOT, refund the extra $46.00.
Just rent storage units somewhere else where they are actually human beings with hearts.
-
October 2023 by Melissa Mallory
Storage Express is amazing. I had to find a unit on very short notice and they helped me tremendously. I got the unit very quickly and the process to get it was simple. I highly recommend this company.
-
April 2023 by josh baggett
I mean its got ok security and the unit rates are a great value.
-
November 2022 by BigBaby Art Bournes
I needed some storage quick. Storage Express was fast and easy.
-
October 2022 by Paul Randall
Only issue we had is if you have any size truck at all or worse yet, a truck with a trailer, it is almost impossible to get in and around the facility. Very tight spaces. If you had a 26 foot box truck and depending where your unit is, you would not get that truck in there. It's a great place though. Good people to work with and good prices.
-
May 2022 by Big Baby Bournes
I needed some storage quick. Storage Express was fast and easy.
-
April 2022 by Duke Arnett
This Storage Express , Central City Kentucky, is okay. But I definitely don't care for their customer service people. If you have a cell phone, they'll burn it up with phone calls. Over small details, which I would have taken care of without them burning my phone up
-
May 2021 by Felicia Baize
Clean and well maintained.
-
April 2021 by Jessica Nichols
The customer service representative I talked with was very helpful and courteous. She helped me choose a size appropriate for my needs and had the whole process done in no time. The rules and everything were explained clearly. The storage unit is easy to get into. Grounds were clean and unit was clean and a brand new lock with keys was provided.
-
February 2021 by Treasia Griffin
Its kinda hidden., hard to find.
-
February 2021 by Terry
Reasonable price but lacks security
-
July 2020 by Melissa Dwyer
Easy to use and very good customer service
-
June 2020 by Dr. Dan Allen
You can store things here!
-
December 2019 by Annette France
I really appreciate the care ,respect, and knowledge of Charles" the associate I spoke with yesterday ,December 3rd 2019..He was very nice,.From the experiences I've had with people who work in the public not all but quite a few do not need to represent any company.But Charles was very understanding and a big help..Thank you so much. Annette France.
