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December 2023 by Demitrius B.
I first to my truck to them for a transmission leak, after 6 months and 5 or 6 visits, it was finally fixed. Upon returning and driving it, I notice a ticking noise, so take it to another dealer for diagnosis and hoping for a warranty repair of whatever the issue was. No luck there. I was told that the issue was a direct result of the transmission pan replacement done at Marshall Chevrolet. I take the proof them to allow them to make it right, on my terms. I did NOT want another one of their techs touching my truck. My truck was already at another dealer's service shop waiting to hear from me. I gave them the chance to either reimburse or outright pay for the work to be done where it was. I was refused. 1,500 worth of work, at the fault of their techs and won't make it right on the customer's terms.
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July 2023 by Karen Booker
It's ok
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December 2022 by Sam G.
They will sell you a vehicle, but after that, you are on your own! Their employees appear to be well trained at not letting customers speak to their managers and at least one of the company's employees is very resistant to giving callers his name. This is not a professional organization. Look elsewhere!
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July 2022 by Erin H.
My husbands alternator failed after they installed. He takes the expressway and could have ended badly.
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December 2021 by Debra R.
Our Chevy Tahoe broke down on I-71 near Carrollton, KY. We located Marshall Chevrolet nearby, pulled up to their Service Center and waited until they opened at 8.The Ladies in the Service center were all so helpful and friendly to us and they got our vehicle looked at very quickly.We truly appreciate all the folks in the Service Center for their helpfulness!!!
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January 2021 by beverly davis
They was awesome and they did a excellent job getting me into a amazing nice car with affordable payments really quick. The process didnt take long at all! I love my new avenger!!!!!
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January 2020 by Jennifer Ahlers (Jenni)
My son co-ops here. Great hardworking people who are willing to go out of their way for someone.
