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March 2023 by Bonnie Bond
So helpful on questions I had.
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July 2022 by Kayla Huff
I have never had a good experience with them!! I have been trying to get my meds since 9 am and showed back up for the third time at 4pm for them to tell me to come back tomorrow because they needed verified. Absolutely ridiculous
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May 2022 by Don Langdon
Chad and the entire staff take exceptional care of my wife and I. Always willing to go the extra mile for us. We shopped around years ago and we landed here. The whole staff are friendly and willing to help! Thanks Kroger Carrollton!
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April 2021 by Terry Breeden
This is the worst. Take forever and never know what's going on.
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February 2021 by Kevin Baker
They are extremely slow
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October 2020 by Shari Sears
They lose prescriptions all the time. They close the drive-thru window just because the register isn’t working instead of going to another register. Most of the staff are as RUDE as they can be. It’s ridiculous and if my insurance didn’t require me to go there I wouldn’t. I usually go 36 miles out of my way and go to the Walton Kroger Pharmacy so I don’t have to deal with them.
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May 2020 by Bradley Catron
I had to wait 40 minutes for the pharmacy to take care of 5 customers in front of me. This is the worst pharmacy in the world. Why it takes 8 minutes per transaction.I dont know but this in an absolute joke! I will never come to a kroger pharmacy ever again!
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February 2020 by Joann Clark
Chad is the best!
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February 2020 by Ashley Gripshover
Worst place to go to get prescriptions filled. Ridiculously long waits in store and drive through regardless of what time of the day only to find out that even by close to closing time that meds are still not filled when they've had the script all day. Krogers used to be a great pharmacy but unfortunately has declined drastically over the past several months. Will definitely be switching to another pharmacy that doesn't make it such a hassle to get our medications.
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January 2020 by M Perkins
Corporate has cut staff to the point where there may be 12 people in line (in the store) and 15 cars in the drive thru. This is unfair to the pharmacy staff and customer. This really happened.
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September 2019 by reesie knox
Doesn’t matter what time of day or day of the week always a wait. I have currently been sitting behind 2 cars for over 30 minutes! I have never seen a pharmacy with always 6 or more employees working be this slow every single day of the week all hours they are open!
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August 2019 by Joseph McNeese
I'm not sure what the deal is at Kroger's of Carrollton, but we no longer go there and drive to Lagrange. I stood for 10 minutes, the only customer, 3 people behind the counter and finally gave up leaving without deli meat. They definitely need some employee training on polite customer service. Cashiers as well. What I did purchase seemed to be interrupting the bearded cashier. Thanks for reminding why I drive to Lagrange!
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February 2019 by Susan Lashinsky
I had ordered my nephews 13th birthday cake from here and they messed it up and put the wrong age the way the manager was going to fix the mess up was put a candle over it. When we told her we didn’t want that she kept trying to scrap the icing to fix until they decided to just do a whole new cake. They did knock the price down but it was just upsetting to have the original cake messed up and the one they redid the edible image was messed up. This was very disappointing because we always order cakes from there and never had this problem before.
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November 2017 by caroline cox
They r so efficient and caring.
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September 2017 by theresa raines
Wonderfully helpful tff! Go Miss Grace!
