AutoZone Auto Parts in Carrollton, KY, is a well-known retailer offering a wide range of auto parts, including new and remanufactured parts, maintenance items, and car accessories. Customers appreciate the helpful and respectful staff, with specific praise for employees like Lonnie and the commercial manager, Colton, who went above and beyond by delivering parts to a customer stranded on the road. The store provides good service, helping customers find specific items such as windshield wipers and assisting with installation. Offers like special deals on oil and filters make shopping more convenient. While the staff is generally helpful, some customers have noted that staffing levels can affect the shopping experience, with occasional lack of greeting or assistance upon entry. Overall, AutoZone in Carrollton has a positive reputation for quality service, reliable parts, and friendly employees, making it a preferred choice over other parts stores in the area. Customers value their consistent service, especially when needing parts quickly or requiring extra help.
Had a battery go bad in the middle of a work trip and they swapped it out for me in a quick and friendly manner and sent me on my way.
April 2025
Commercial Manager Colton Is Amazing.
I was stuck on the side of the road not so far from their location. So i called and asked if they could deliver the necessary parts to me. Colton agreed to get the parts out to me and helped me get back on the road. I hope to bring more business to this location. Thank you
February 2025
Nice store the young gentleman in there are such great helpers. The one that helped us his name was Lonnie- so respectful and helpful.
