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January 2024 by Nikki Gregory
Horrible bank!!! Their job is to protect your money, especially when it comes to fraud. Apparently they don’t care when your bank account has been wiped clean due to someone in China stealing your info. They still want to do a 10 business day dispute! Absolutely DO NOT BANK WITH THEM!
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December 2023 by austin bright
So I had recently like I always do will go there to get out two different transactions at the end of the month. The first transaction was for $384. My receipt even said it I forgot the ladies name, but she was an older lady and this was on the first so whoever the older lady was in the green shirt on the 1st that was working at this particular bank location she completely miscounted instead of giving me $384 she only give me $151 I was already across town once I noticed the mistake so I had to drive back to give them the money back and show them the mistake that she had made. She told them that she did exactly what I asked for which was completely incorrect because my second transaction, I was transferring to a secondary bank account which is exactly what I told her a five-year-old can understand these instructions and she completely screwed this whole thing up and made a big deal about it with her little sassy attitude… so then the second clerk who had to fix the transaction well she had called me when I was already at my other destination, making a deposit. She shorted me seven dollars. I’ve literally never had so much frustration with a bank with such simple math that a preschooler can do it in my life, so it technically deserves a zero star, if I could give it given that ridiculous experience that was uncalled for.
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May 2023 by Amanda Rich
Only used drive through and atm staff is always nice from what I've seen and experienced.
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December 2021 by Alademomi Stephen Olateju
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September 2021 by John A Cox
Better hope they don't make a mistake on your account. They will fix it when they get ready and not a second sooner...Even though the screw up left me overdraft for a day and a half... Great service NOT
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June 2021 by Steven Hultin
I have an issue where someone got ahold of my PayPal info and was making purchases and racked up over 300$ in nsf fees in a matter of days. I’ve spoke to PayPal and they are reimbursing me for their charges but Taylor County Bank will not reimburse the 300$ in NSF fees. I’ve been a customer for years and this is the thanks I get.
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August 2020 by Cheri Ramsey
It's not a good policy to charge anyone $30 for 6 months of their personal bank statements. This is what you were going to charge a family member of mine. She's been in the hospital with 2 surgeries during these months, has been UNEMPLOYED, NO INCOME AT ALL and can't afford to pay $30 for 12 sheets of paper. Really, Taylor County Bank, where has your compassion gone your community!!?? I would not recommend this bank to anyone!!!!
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March 2020 by Wanda Vincent
Always wanting to help you ?
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December 2019 by TuckerFamily Of4
Friendly employees, I have always been treated kind, when I had issues with my account I have always been helped and I love the free banking.
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February 2018 by Shanna Vincent
With my work schedule. the only time I have to cash my check is between 130 and 2pm on saturdays and today your closed @140 instead of 2. but who cares because at least you got off a few minutes early!! And when I am there I can't deposit my checks into my account? Not to mention the lady at the window seems a bit snobbish! I may not look like much coming straight from work with mud on my clothes and wood chips in my hair, but my income last year was well into the "6digits" range! But I'll find a new bank since obviously I'm not uppity enough for you!!!
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February 2018 by Roberta Moore
The Moore Family appreciates Taylor County Bank and the great service to our community. Of course the employees are always so friendly and helpful. We cannot say enough great things about President Jim Miller.
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February 2018 by Patty Evans
Great bank, great service at all branches and really happy helpful folks. Thanks for many years of your service both to me and Taylor County.
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December 2017 by Steven Hultin
I currently bank with TCB and they I had a 30$ NSF charge pending, got the balance out of negative and was charged. I'm In a rough place financially and wrote to the head of operations explaining my situation and asked if they could help.
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March 2017 by Dale Smith
Once again after all was working, the TCB website forgot who I am. Now I will have to go back to the bank for the 3rd time to get this silly app working again.....
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August 2016 by Lisa R. Durham
I have recently moved here. My parents have used this bank for decades so I chose this bank for my business too. For the first time, I made a deposit to the ATM this past Saturday. Called today, Monday at 1:30 pm to find out why said deposit wasn't showing up yet. Was told that a Saturday ATM deposit would not be posted to my account until tomorrow, Tuesday. I have banked all over the U.S. and have used ATMs since the 1980s. This is the first bank that has ever taken more than one business day to post a deposit made via the ATM...what is the point of using technology if deposit doesn't post for two business days?!?
