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March 2024 by Tabatha Davis
Average cellular store. I don't get good service at my house with cricket so I can't use them unfortunately. Will consider it if they broaden their coverage area though.
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February 2024 by Justin Carr Myatt
Everyone here was super nice. I was in and out in no time.
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October 2023 by Donna Melson
This lady name Amy waiting on us very friendly and also Michael was a lot of help always very friendly
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July 2023 by Christy Chapman
Paid my bill the day it was due. In full. They turned it off anyway due to them not seeing the insurance charge. Still had to pay for my service PLUS reconnect fees. Management was useless. They made a mistake and we had to pay for it. Switching next month.
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July 2023 by kent wilhelmson
I had a young Lady today at the store ,that was the best customer service rep I have ever had ! She went above and beyond to help with a miss I brought in and did it with a smile and Professionalism and the other Lady there was as helpful!!
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August 2022 by Kevin Mather
Store Manager April needs some time off seemed stressed and taking it out on customers.
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February 2022 by Craig Bennett
Very rude when asking questions. Don't believe in their offers it doesn't happen. Shop else where. Phone plans price are good but that's about it.
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January 2022 by Lindsey Alejo
April was amazing help for me and getting a new phone for my daughter! Wonderful service and very pleasant attitude also which made the experience even better
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July 2020 by Danny Bray
Be nice if they would answer there phone when someone try’s to call them this is pretty sad of them
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November 2019 by Cindy Ridgeway
Very nice people in the campbellsville Kentucky store very helpful and phone service is great
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October 2019 by David Dingus
Switched to at&t bad idea.
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September 2019 by Dillon Mitchell
service people were nice and eager to help. clean store
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September 2019 by Chin Burton
Great service with a smile.
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September 2019 by Kimberly Ray
I have been with Cricket for about 5 yrs now and have had no problems with them or service till now...I went to the Campbellsville location to get an upgraded phone. We i got there at 1:10 pm i see 3 ppl outside waiting for the doors to open and the hrs posted on the door say Sunday 1pm to 5pm. The ppl waiting say an employee entered at 1:05, so at 1:15, one customer has already left so i start knocking on the door about 20 after then leaving at 1:30 along with the other 2 customers. Then i call the store and still no answer. This is ridiculous and since there was someone in the store they could of acknowledged us instead of ignoring paying customers! BAD BUSINESS!!
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July 2019 by Logan Stinson
The customer service absolutely sucks,when you walk in they bother you about the phones.Most of the employees don’t know what there doing,my mom bought a new phone a Motorola e5 Supra from cricket they had it all set up then we got home and I had transferred all of her data onto and got everything she wanted on it.Well a few days later it had a strange thing where it locked it’s self up well we took it to cricked they couldn’t fix it so we brought it home and I fixed it mysel
