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January 2024 by BeLinda Creech
Great service, knowledgeable staff.
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November 2023 by Francis Figueroa
Definitely the worst workshop I have been able to go to in my life, very bad customer service, the person who is always at the counter never lets you have any type of communication with the mechanics to be able to explain further any type of problem everything has to happen through her and in the end what she says will end up being repaired. They had already told me about that place but I didn't believe it until the moment I needed it. Campbellsville has more workshops with better service and better quality, nothing special in this place ??
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November 2023 by Zylkia Reyes
I am very sure that the people who give five stars and say that they are friendly are friends and family because everyone who goes to that place looking to solve their problem will find that the lady at the counter is the most unpleasant person in the world. world with which you can interact. ??♀️ Badly educated, arrogant and arrogant. Please avoid going to this place if you don't want to have a bad time.
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March 2023 by sol gomes
They helped me when I needed my van fixed right away, thanks to all.I will be going there from now on!!!
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February 2023 by Rebecca Sanders
This is the best mechanic I have been to. They stay busy and that’s why! They are always helpful and they educate you on what is wrong with your car. I have been to places where I have felt talked down too bc I am a woman, but they have never made me feel this way. They have always been honest, kind, and helpful!
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August 2022 by Brett Hamilton
This place is AMAZING!!! True hospitality, genuine care & concern, plenty of love and lots of respect. The people that work there treat you like family. Jessica Pogue goes UP AND BEYOND for her customers. Why would you want to go anywhere else? They treat people with the greatest gift and that’s LOVE and I’m one truly Grateful customer and will only use FIRESTONE!!! ♥️????????Services: Vehicle Inspection
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August 2022 by Little Rock Joe
Crooks, and scammers. I honestly believe they break things when you come in to try and get you to come back. Go in with a brake issue and leave with a bad altenator. Do not get service from these guys.
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August 2022 by 13Turns
BAD, BAD, VERY BAD! I definitely will not take anything there ever again. I recently bought a truck that was pulling to the right a little bit. I thought to myself surely it's out of alignment so I took it to Firestone and asked them for an alignment and to balance the tires. One hour after the appointment began, I get a call saying that one of the brake calipers is locked up and that is what's causing the issues. She told me "I know it sounds like a lot of money but it's going to cost $650 to fix." I said no thank you I can do the brakes myself.. So I went and bought the brakes they told me needed to be replaced, mind you they cost $400. When I took the front tires off I noticed that the brake they said was locked up was not locked up at all and the brakes were pretty much new. But I went ahead and replaced them anyways. Guess what? Now the Truck has brand new $400 brakes and it also has the same problem. Nothing has changed.. All I wanted was a $50 alignment and I ended up spending $400 and 2 hours of labor myself for nothing. It makes me wonder how many people they have told things are wrong with their vehicle that actually were fine just to take their money. Do yourself a favor, learn from my mistake and don't take anything there. It's not a good idea.
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July 2022 by dora talamantes
meant to write this a couple of weeks ago, had a great experience here. Jessica was very personable both while scheduling appt and when I showed up. All of my questions were answered, and I didn't feel as though I was being pressured for any additional purchases, I will be back!Service: Tires
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April 2022 by Larry Clark
Family run. The shop coordinator does a great job, and they have employees who have been there for decades. Had front end alignment and parts installed. Drives like new.
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March 2022 by Jessica Hatcher
I definitely wouldn't recommend any one to use this company for anything!!! I will never deal with them ever again!!!!
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February 2022 by Ashley Jeffries
They always take excellent of me and my vehicle. I reccomend them to everyone!
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October 2021 by Cynthia Whaley
Great place to get your car serviced and awesome people ?
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September 2021 by Trish M
Very short handed right now due to Covid illness, is what I was told. I had a new tire put on a rim there, 2 days later it was done. Great price just be patient for service during the pandemic. Everyone is effected in one way or another! I recommend Campbellsville Firestone.
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August 2021 by David G
Had my Yukon front end aligned - they neglected to tighten bolts afterwards or to make it right when discovered. Take your vehicle somewhere else if you want good service.
