-
July 2024 by Tamara Gregory
I get notifications of packages arriving on a certain day and seems they bring it when they feel like it. I’ve had mail from Texas never show up twice, definitely a big financial loss. so what is the post office now losing their integrity along with everything else ?????
-
May 2024 by Drew Miller
Worst post office I've ever been to. Horrible, just horrible.
-
May 2024 by Whitney Quint
UPDATED: I am updating this to one star. This post office has really gone downhill. I had a package shipped to myself from Maine when I went to gather some of my dad's belongings after he died. This post office insisted the photos, videos, DVDs wrapped in his clothing were not considered media mail which resulted in an amount being due on postage. I won't go into the entire story here but the 3 different women I talked to would not work with me as I was flying back to get my package delivered before they closed on a Saturday. I offered to pay over the phone, have a friend come in and they would not accept anything. In addition to this, we have filed several complaints because we still receive the previous residence's mail, and it has been over 3 years. This most recent complaint, we stopped receiving the mail from the previous owner for about 2 months and it has started back up again. I guess when you work at a post office and it is essential you deal with them, they don't need to be kind.
Love this post office. The main lady that works the front seems to always be super slammed, but she is fast and efficient. Even when she is super busy, she is polite and friendly.
-
December 2023 by colonel shibley
Great service, postmaster was extremely helpful in fact everyone there was great best experience I have ever had trying to working with a government agency they saved my problem quickly
-
October 2023 by Rach Sydney
Staff is always super friendly and very helpful. Quick service, very polite and accommodating and also very knowledgeable.
-
October 2023 by pete gant
Cold and abrasive women working there. (With one exception) I wish there was another competitive option.
-
September 2023 by {} james - jay areyeze ajah rieckeo - rice (babyjames)
Describe your experience
-
June 2023 by Michele Zeh
Not sure what’s up with these reviews. I’ve owned my house since 2007, go here all the time and everyone is nice with zero mail issues so just showing some stars here?
-
April 2023 by David
If you are shipping prepaid packages avoid this location! They refuse to help themselves by placing a collection bin behind the front desk's half door to collect packages unless it's the Christmas season. This creates daily long waits as you either have to stand in line or "cut" to lay the boxes off to the side of the cashiers. They always give you the stink eye for "interrupting" them with the current customer when you do this.Hebron location is well worth driving the couple extra miles for zero headaches from a 5000 IQ customer setup of simply leaving the inside collection bin half door open all days of the year.
-
March 2023 by Mick
Just plain rude people. Customer service skills need a major upgrade. The manager/post master is a blunt, rude, miserable guy. I much rather give UPS or FedEx my business than support a terrible government ran place.
-
January 2023 by Constance Norman
I've been going here many years. Every time I go in, the workers are efficient and polite. They have to say the same thing a million times a day, yet it somehow never sounds canned. They do a great job. (No, I'm not related nor acquainted outside of the post office) I'm not sure how these other negative posts are listed unless I've just missed the workers on bad days, which everyone has.
-
April 2022 by Aaron Moore
Started selling on eBay and always get the same lady she was very helpful and patient with figuring out the process
-
October 2021 by hamkend
Staff is rude and uncaring. Most of these workers should be fired
-
June 2021 by Eric Cranley
"Sorry we missed you..."That's a lie, I'm always home because I work from home, and my security camera clearly caught you not attempting to deliver the packageThis is a weekly occurrence, and no amount of filing complaints has fixed it
-
June 2021 by Kylie Wasnik
Very rude employees working here. Also, if you want to pay extra to overnight something, it will not arrive the next day. Tried two times so far and my very important mail arrived late. Lastly, I heard a knock on my door today and went to answer it and the postman left a notice that I wasn't home to sign for a very important piece of mail I was expecting and I can't even schedule for redelivery because the number on the paper they left shows invalid when I try to schedule the redelivery. I am so disappointed.
