-
August 2024 by Sue Collins
I will never recommend this shop to anyone
-
July 2024 by Mark Kirby
John's team does an excellent job maintaining our vehicles. Always had a great experience over the past 20 years plus.
-
June 2024 by Payton Lighthall
The Aries guy reminds me of a bad trick.
-
June 2024 by Samuel Michels
When Mr. Steele ran the shop it was best repair shop in NKY. When Mr. Steele sold the company late last year I had high hopes that they would stay top notch as well.
In April, 2024 my 2005 Impala was overheating mildly so I brought it in and the management quickly told me the engine was toast. Sold the Impala to my good friend for $200 and within a week it was running as good as it was before. Turns out it needed a radiator cap and some new fans.. Engine was still in excellent shape so now I have to look for a brand new vehicle since I sold my “blown engine” Impala to said friend who is now using it as a daily driver.
-
June 2024 by Teresa Mehler
Everyone here is friendly and professional! I was blown away when I received a detailed report on my phone regarding my car - complete with pics! And the waiting area has the most comfortable chairs if you need to wait while your vehicle is being repaired.
-
May 2024 by Tom Bryan
When I brought my meticulously maintained motorhome to Steels's Hometown Tire to fix a leaking valve stem, all the wheels had six aluminum lugnut caps and center caps. When I left, the wheel they worked on was missing four lugnut caps and the center cap.
I asked John Steele, the owner and the store manager, where my caps were. The store manager scoffed and said I brought my rig in that way. I explained that I stood beside the tech as he started working on my wheels. I told him there were aluminum caps on the lugnuts and center hub and watched as he took each off. The store manager scoffed at me again, so I turned to John Steele. He said he didn't know who to believe.
John Steele sent me on my way with four missing aluminum lugnut caps and the center cap gone. I told John I had no alternative but to share this honest experience in a review, and thus, this review.
Problems happen constantly; the difference between good and bad companies is how they address them. Because of this experience, I would never recommend Steels's Hometown Tire to my friends.
-
March 2024 by JEANILLE Thompson
I had notice a leak under my car
Took my car to Neco at Hometown garage on Friday afternoon. He found a cracked in my radiator. Neco said he could order part and have my car ready Monday. He had his employee drive me to Enterprize to pick up the rental.
Monday afternoon my car was ready. Good price and warranty on work.
Thank you Neco for going the extra mile. Job well done.
-
October 2023 by rachel montgomery
Fair prices and they seem honest. Will definitely be using them for future tire needs for both of my vehicles.
-
September 2023 by Roger Bray
Great service, trustworthy and fair repair pricing.
-
September 2023 by Brad Bachmann
They do great work
-
September 2023 by Troy Dunn
Besides going to the wrong store my experience was great the service the price was all outstanding .
-
September 2023 by PAUL HILL
Absolutely terrible. Ask him about the time he kept a customers diesel truck for almost a year bouncing it back and forth with another shop because they messed up installing a used engine and finally got upset with the customer complaining to get it back only to give the truck back with the engine in the bed missing parts.
-
September 2023 by Brian Allender
I would highly recommend Steele and I plan on going back. Took my car and my wife's car to Steele and they fixed it quickly and promptly.
-
August 2023 by Chris Vogt
I used to go to another shop that was sold to a corporate garage. all they wanted was profit. I started going to see John and the team at Steele's for my auto repairs and have yet to be let down.They are always professional, courteous, and very knowledgeable when it comes to explaining what is needed. All of my cars go to see them now when we need service.
-
August 2023 by Clay Lampl
Steele’s repaired an axle seal and wheel bearing on my 2019 f150. Very good experience with John and his shop. Quick turnaround and good communication.
