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June 2023 by Christopher Dutch
The sign on the door says they open at 6AM; they open at 7AM. When I confronted an employee about this I was laughed at and told there was no explanation for this error; the sign still remains posted with incorrect times. The mechanics are lazy and have very poor hygiene. The lack of people skill was so apparent I left without even starting a service for my vehicle. Go somewhere else for your auto needs.
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January 2023 by Amber Kindred
Despite the fact that they nobody was there when I arrived on time for my appointment @ 7:00 AM (aka opening time)they still put my tires on in the time frame that they quoted me. Then 9 days later I was shopping there & got screw in my tire in the parking lot & thankfully I got the the warranty so they replaced the tire right then & there. However because we didn't have an appointment we waited over 5 hours (Patrick who singed me in had gone to lunch & came back asked me "had they still not started on your tire?" When I said no he said "I'm doing it right now" & that he did & in approximately 20-30 mins. So, thank you so much to Patrick!!!? The moral of the story is don't have take your vehicle there without an appointment or you will be there all day!!! Side note: I managed to spend another couple hundred bucks while in Walmart waiting for my car and I just wonder if that was maybe what they were hoping for ?¿?
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October 2022 by Haley Sanders
Stood there for 20 minutes at the register counter and never even had anybody come help us or ask if we’d been helped
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September 2022 by P R
So the manager broke my key then employee goes on to not be able to turn on my car so now instead of communicating they blame me and my vehicle when they messed up I told them I could still turn it on and they were so defensive and rude so they just said go somewhere else I was okay that’s fine told him I guess you just don’t wanna do you’re job and he almost got to the point where he wanted to fight meI have the front desk and my family as witnesses he’s such a joke I was being polite and even turned on the car for him and he still decided to try to make me the bad person even his co worker couldn’t believe how he reacted also he kept bragging about being a fore fighter I highly doubt that also if you want to know he wears glasses forgot to get his name so avoid going when he’s there he would rather be fighting fires then working it seems first time at the Walmart car care and doubt I will ever suggest any there again they lack the intelligence to do their job also my brother has a business so they for lost good customers so sadService: Tires
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September 2022 by Linda Hello
They had just opened their doors got an oil change they put the wrong oil in wanted four tires but they had to take their brakes first never again
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September 2022 by Ghoulies Garage
They Did correct a mistake that was made 3 months earlier they do try to get things done they are usually swamped. Godbless Godspeed
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September 2022 by Roberta Young
Got my tires put on my truck these guys were great...
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August 2022 by Ryan S.
Popped my tired about a mile south of Horse Cave around 6:15pm. Only place around was this location Walmart Auto Care Center. Called them and told them what happened while changing my tire as quick as I could. Explained what happened and told them the soonest I could get there was 7:15, which was 15 minutes after they closed. It's now 7:30 and they are still putting on the new tire for me. These guys definitely are willing to go above and beyond to take care of their customers. I would 100% recommend their services!
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August 2022 by Ryan M.
Popped my tired about a mile south of Horse Cave around 6:15pm. Only place around was this location Walmart Auto Care Center. Called them and told them what happened while changing my tire as quick as I could. Explained what happened and told them the soonest I could get there was 7:15, which was 15 minutes after they closed. It's now 7:30 and they are still putting on the new tire for me. These guys definitely are willing to go above and beyond to take care of their customers. I would 100% recommend their services!
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May 2022 by Scott Bethel
No one here wanted to help us. It's like they just didn't want to do business that day.
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May 2022 by Brian Sprinkle
With the remodel going on it's a lot harder to find what you need not sure how much longer that this will be happening
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March 2022 by Melanie Smith
I arrived at 6:40 and the “mechanic” closed the garage door on me even though he seen me pull in. I called no one answered. I went in and he was rude and said we’re closed. I said you close at 7:00 it’s isn’t 7:00 yet. He said we’re closed. Very unprofessional didn’t even ask what I needed or my eye contact.
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January 2022 by Vickie Taylor
Called to see if they had tires I need was put on hold did never came back to the phone
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August 2021 by Jessica Smith
Charge too much to change a rim out
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August 2021 by Ron and Shelly Roy
I made an 8 am appt to have new tires put on my car.I was given a wait time of one hour. 2.5 hours later my car was finished. I arrived home to find the paperwork had the WRONG car info on it. I called the store and spoke w the thir, I needed to head back to the store to have the ticket Fixed. The ticket was "doctored", I made the 35 minute drive home. The next day my husband told me the balancing wasn't right. I returned to the store this morning to have it fixed. After ANOTHER 2.5 hours I was told it would be another hour. I asked for my keys. I will NOT be returning to this Wal-Mart.Service: Tyres