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February 2024 by tammy sabens
2 star because dr is good. However my glasses are not right and I have to return and get them corrected. I live far away so it’s another trip now. They are too busy to seem to do correct job the first time. I’m very disappointed ?
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February 2024 by Anna Watkins
Fast and friendly service.
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January 2024 by Charlie Owen
Fast and Friendly Service. Great Staffing
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December 2023 by Belinda Richards
We got an appointment for the next day after I called. The check in was quick and we did not have to wait more than 5-10 minutes to be evaluated and see the doctor.
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December 2023 by T
DO NOT I REPEAT NEVER EVER GO HERE THEY PRESCRIBE GLASSES THAT ARE NOT CORRECT PERSCRIPTION OVER CHARGE FOR EVERYTHING THEY SELL THEIR GLASSES ARE SO CHEAP THEY FALL APPART JUST A COUPLE OF DAYS AFTER YOU GET THEM THERE IS A GUY THERE VERY TALL HE IS THE NASTIEST MOST RUDEST OBNOXIOUS I HAVE EVER SEEN GO TO MCPEAK IN BOWLING GREEN KY THEY ARE AMAZING HONEST PEOPLE NOT CROOKED LIKE VISION SOMEONE NEEDS TO SHUT THEM DOWN FOREVER
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November 2023 by Des Key
Had a fantastic experience here. From the time I walked in to check in to the time I left it was only 15-20 mins so I was seen very quickly but I did not ever feel rushed. Everyone took their time doing what was needed and making sure my examination was done properly, they were just very good at time management. Every single person I had interaction with was incredibly kind and friendly and helpful without being overbearing! I did go on a Monday afternoon so it's possible other appointments will take longer but there were quite a few patients in the building when I walked in so I was very pleasantly surprised at the speed of my appointment! Thank you visionworks staff!
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November 2023 by Julia Ann Bass
My visit to Vision Works was wonderful very professional and customer service was great. Glad you are able to make appointment online now plus do your paperwork before you go also. Great selection of glasses.
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November 2023 by Josh Howard
My glasses where set to be done at a certain time and they were actually done early. I'm really picky about my glasses and a staff member gave me her honest opinion on the way I looked in them. Very respectful staff!
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October 2023 by Sophia Worth
Came in as walk-in and was seen very quickly. All of the staff members were super nice, especially Natalie who helped me pick out my frames; she was very patient and gave me good feedback on how the glasses looked on me. She was also very knowledgeable about how they could/should fit and when I should wear them (I don’t need them on all the time).I picked up my glasses today after my visit yesterday and my sunglasses will be ready soon. They helped make sure they fit correctly and comfortably with multiple adjustments.Overall I really appreciated my experience and would recommend this VisionWorks to anyone.
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October 2023 by Maria Vincent
Just last month, I had my annual vision exam at Visionworks. First, they called me to schedule my appointment, instead of me having to remember and call them. Seriously, super awesome and a huge help! Then, the appointment went great... my wait time was super short, the doctor was great, my glasses were ready in about an hour and they're perfect. Couldn't ask for more! Thanks Visionworks of BG!
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October 2023 by James W.
Slow, not very friendly. This was the front office, but the eye exam people and Dr. Were nice and professional. Fire all the people in the front and hire some friendly people WHO WANT TO BE THERE.
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October 2023 by Beth Hamm
I had the best experience today and it’s owed to the lady that helped me with my glasses. I wish I could have caught her name. She was the blonde with MK glasses. She was so sweet and made our time there fun, enjoyable, and overall pleasant. Was also SUPER helpful with picking out frames. Mind you, my visit was at the end of the day. She definitely deserves a raise!
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October 2023 by Lisa Buckley
Me and husband has went here several times and had a very enjoyable experience, last Saturday we drove 30 miles away to this location just for them to tell us, they aren’t doing walk ins that day, asked to make a appointment for later, lady informed us, appointments are 2 weeks out so fine we leave, we make a trip today a week later and the lady informs us, they have already took in 3 walk ins today so far which by the way they had only been opened a hour lady asked if we can come back in a hour, no sorry lady we live 30 minutes away, sorriest customer service I have witnessed in a long time, so we will just take our business somewhere else, by the way we both have excellent insurance that is a definite pay for them.
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September 2023 by Judy Green
Dr Burt and the other employees have always taken great care of my vision needs. Everyone is very caring, polite and professional. I highly recommend Visionworks to anyone who needs glasses or contacts!
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August 2023 by Matthew Woolum
My wife came in today to get her new sunglasses and contacts. NOT ONLY were her contacts not ready like we had been informed, but the lab was closed by the time she got there. We were told the store closed at 7 and no mention of the labs closing time was even mentioned. My wife drove almost an hour for a singular pair of contacts… do better. Someone owes my wife an apology for wasting time ajd res our ex.
