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“I really love the folks here and they have great programs. They have been super helpful in person and online both! The customer service really goes above and beyond. They offer second chance banking for people who have less than stellar history with money.”
“Hanna Decker was so patient and understanding about the credit freeze we were trying to lift. It wasn't her or the bank's fault, but me and my wife's fault alone. Hanna Decker is a Saint and deserves a 10% pay increase!!”
“Ben Howard is a resourceful lender who mines the width & breadth of his formidable knowledge to serve customers. In an era when banks seem constricted, and unfortunately, must offer most applicants of unconventional loans a "No," Mr. Howard at First Southern has the capacity to work towards a "Yes." This commitment to due diligence is the epitome of serving a community well - highly recommend!”
“I wanted to refinance three credit cards and a car. I found April Gray, at the Campbell Lane location, who was able to help me do so. She did a lot more than I thought would happen. She made it simple and quick to take care of each thing, and it greatly helped my finances. I even traded-in the newly financed car and financed a new one with her. She is very kind and patient, and I really appreciate her work. I could not recommend her enough!”
“We went to the Walton Ave/Campbell Lane Branch and just didn't feel welcomed or respected as customers. We left there and decided to come to the Morgantown Rd branch for our needs and immediately were greeted by Jeremiah Bush with a smile and much more personable attitude. Just that would have been enough to make our experience better, but he also was able to help us with our needs and take care of us. And even though the line was backing up on him, he never made us feel rushed. Thank you for your customer service and patience, we really appreciate it!”
“April T and Nicole S. has always taken care of my business needs at both locations. Both April and Nicole will take care of you. Go by the Bypass location and give them a shout.”
“Just wanted to say thank you to Katie for her professionalism, and kindness today. Thanks also, to everyone else who has worked alongside of Katie through the new updates and through the years to give us a Hometown Bank that we can trust. May God bless you all!”
“I would highly recommend Southeast Financial! Everyone is very personable and friendly. Cristen is THE best and has always been wonderful to work with. Great communication also.”
“They work hard to help each and every person that comes thru there. They make sure to greet you and they make yourl feel welcome. There understanding and very promt and polite.”
“I'm not sure why this branch has bad reviews but they are literally the nicest people! I was in there for 30mins setting up a business account and they answered everyone's questions, they said thank you and looks like the employee's get a long well with each other. Highly recommend ?”
“I always have a great experience when I come in for specific services. From opening an account, to dealing with stolen bank information, everyone is always so helpful and provide thorough details of what to expect and next steps. Very much appreciated!”
“Haley Froggett Thank You for making our first new truck loan so easy and painless. We appreciate your patience and your help! Wife finally let me drive the truck today!”
“Banked here for years and they have always been so good to me. Gone above and beyond. It’s family owned and you can tell. Plus they started letting you make custom debit cards. That’s so neat!”
“Although I'm not a client of this bank, I used the drive-thru ATM to get some cash. And for me as a European it was a very interesting and good experience to have done it this way, since in EU we don't have such drive-through services for banking. So yeah, I've withdrawn my cash pretty quickly and easily without getting off the car. ???”
“10/10 Cassandra takes care of me everytime.
She has no problem or attitude with any request I make even when I feel like I’m asking for too much.
The popcorn on Fridays is such a bonus!
Would recommend to a friend!
- Nick”
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“Called first and gave information for 2 new accounts to Katie who prepared everything for signature. Then came through drive thru and signed. Katie was friendly, efficient, answered questions and fast. I was an existing customer so it was fast and easy.”