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November 2022 by John Cline
A great bank that will take care of you 24/7 trust is earned and PNC wants it.
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September 2021 by Kirk Tinsley
This branch is fantastic. Ive banked with them for over a decade. I’ve been helped at this branch in person many times with problems their call center could not address. In particular, Kay and Carla have been most helpful. Everyone there is very friendly as well.In a world where companies force us all to do “self service” with websites and call automated call centers, these ladies are a Godsend. When I need help from a person who takes ownership in finding a solution, they always come through.
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August 2021 by Jessica Thomas
Referred here by someone I know, staff was very friendly and helpful when opening a new account. Even recognized my boyfriend and called him by name since he had banked with them so long. Overall the experience felt welcoming. I love the virtual wallet my direct deposits show up around 10pm the night before it hits my account. And the fact that they give you a full 24hrs to resolve a negative balance is very considerate and helpful when you sometimes forget a unforeseen charge or bill. Instead of giving you a overdraft that causes you to overdraft 3 times in a row and you lose 100 dollars in Overdraft charges.
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August 2021 by Jessica C
Referred here by someone I know, staff was very friendly and helpful when opening a new account. Even recognized my boyfriend and called him by name since he had banked with them so long. Overall the experience felt welcoming. I love the virtual wallet my direct deposits show up around 10pm the night before it hits my account. And the fact that they give you a full 24hrs to resolve a negative balance is very considerate and helpful when you sometimes forget a unforeseen charge or bill. Instead of giving you a overdraft that causes you to overdraft 3 times in a row and you lose 100 dollars in Overdraft charges.
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June 2021 by Jeremiah Jackson
Great always there to help
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July 2020 by princess J
terrible customer service, switching banks because of this
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January 2020 by Anaïs-Josette Goad
We opened our account at the Russellville beach and it was great. Everyone is so pleasant there. We moved by the Fairview branch and every time we go there it’s a problem!! Everyone is so snotty and rude! We not be returning to this branch! Such disrespectful people here.
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April 2018 by Joshua Smith
Opened a business account here in 2012 and were treated so well, we decided to move our checking from bb&t over too. At BB&T, Wells Fargo, and Chase I always felt like a number, but PNC brings a personal touch to banking that you can't beat. Highly recommend this branch.
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June 2017 by Joshua Hale
Do not bank at this bank they charged me $10 to cash a check from this bank... it's crazy.... what genius came up with this wonderful customer service makes me never want to bank there.... horrible customer service get you nowhere PNC....
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May 2017 by total gamer ky
Worst bank ever, ATM took my card, they wont open it to give it back, and there is no out of order sign... Come on what kind of bank lets there broken ATM steal people's cards.
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December 2015 by Joshua Smith
Always incredibly friendly, knows you by name.
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April 2015 by Michael Cook
How bad of a bank are you when a customer come inside right after using the atm and didn't get there card back. The response i get is oh you got usaa bank sorry there is nothing we can do we dont have a key to OPEN OUR OWN ATM! Which means i have to order a new card and pay for it to. I will never recommend this bank EVER!