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April 2024 by Shelby Lane
overall never a good outcome. one of the first times i went to sell clothes (that i had previously bought there) they told me they didn’t buy those brands.. im sorry what? went today with a big bag including old navy, baby gap, nike, under armor, the children’s place items they wanted a bunch of the more higher end things and wanted to give me 29 for it.. a brand new nike puffer jacket was one of them.. will never sell nor buy from them ever again.ALSO, when i told them i didn’t want their offer she said ‘what a waste of time’.. im sorry it was a waste of your time? you are getting paid to go through them. if it was anyones waste of time it was mine. 0/10 would not recommend.
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April 2024 by Nikki White
Bery good price and books and clothes
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April 2024 by Charlotte Summers
WOW!!!! I love this place. Came in for the first time and got all my kids clothing, including shoes, for the summer! Didn’t think this would happen in one quick stop and for such a great price❤️❤️❤️
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March 2024 by Candice Hope
Be prepared to be offended if trying to sell some stuff to them lol. I definitely would try marketplace or other avenues on higher ticket items but still a good place to take those couple totes of clothes that's taking up space in your home.
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March 2024 by Kyle Leroux
I was at this location a few days ago. The customer service is horrible I literally watched 3 of the girls fight about who was going to cash me out and just left me standing at the register for like 15 minutes as they acted like I was not even there. Me our my wife will not be back and we spent over 250 in the last month at this location the middle school antics cost this company a decent customer.
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February 2024 by S Phillips
Love this store. Much more organized than most consignment stores. Huge selection of kids clothing in great shape and priced very reasonably
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January 2024 by Haley Moon
I was at this current location an hour before closing 8 girls working standing around talking… told me I couldn’t bring 3 small totes of clothes in to sell.. okay if there was 8 people there no orders (I checked) why couldn’t one of them done them? Everyone I’m around has nothing but bad things to say anymore about once upon a child..
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December 2023 by Kelie Convery
I brought lots of nice and recent clothes in. They only bought a couple items from me for $10.00.I live 45 minutes away and got home for them to call me and say THEY FORGOT to put the rest of my items in my bag I picked up. After going back and forth they asked if I could pick them up by 12/22 and PROMISED they would hold them. I drove there today, 12/21 and they had DONATED MY items! The employees were small talking and acted as though me being annoyed and angry about the situation was no big deal. Finally the manager came out and slowly looked for the items then said they were donated and she would give me $10 to the store. She called the owner bc that wasn't going to work. All said and done they gave me $40 for my gas and told me that my items could be found at the local goodwill ? I appreciate the $40.00 but my items were worth more. So did they really donate them? Or do they frequently do this as a way to get "free" merchandise?!?? I have never sold to them before and won't be again. What a rip off.Make sure you have ALL your its before leaving - because they clearly don't do what they say they are going to.
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December 2023 by Samantha Barnes
I took a big bag of nice clothes in on Friday to sell. Ten minutes later they told me my buy was ready and that they would not purchase anything due to wash wear, stains, and holes. I get home and see a majority of the clothes are still folded the way I had them. It goes to tell me the buyer didn't feel like messing with going through the bag. If you have a large amount of clothes you might want to split it, so they just don't blow you off because they don't want to do THEIR JOB.
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November 2023 by Ken Pennington
My wife and I were able to find several outfits and a heavy winter coat for our grandchildren at a fraction of the cost at other stores.
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November 2023 by Krista Henderson
They turn down brand new and like new name brand clothes they tried to give me $8 for a baby bjorn baby carrier still new in box that is sold for over $100 don't waste your time going here to sell your baby things they will rip you off or turn away your items no matter how nice or like new they are! They'll claim "it's not in our system" or that it's "washed and worn" excuse me but you sell gently used clothing ofcourse it's washed and worn!!
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September 2023 by Wendie Whittington
Don’t bother trying to sell clothes here. They wouldn’t accept any of the clothes I dropped by even though they look brand new. (My son is special needs and has a wheelchair, so there’s less than 20 percent of a chance for the clothes to even get close to worn out.) Literally a waste of time and gas. I dropped them off, and the wait time for a response about the clothes was 7 hours. You’re better off just selling clothes online or just donating them to people who actually need them. ?
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August 2023 by Kimberly Stock
Love the prices of the clothes!Definitely don’t understand their resell deal. Weird how it’s a buy sell and buy again. When I take my clothes in that I bought there and they are in great condition but they don’t buy them! Definitely hate the resell process! Seems like more of a scam than anything to me!!
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August 2023 by Alissa Trammel
Got some clothes for the new grand baby that is coming. Great variety. The employees were not overly friendly but they weren't rude either
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August 2023 by Cake
Expanded shop looks great. Tons of baby stuff and everyone there that day was nice and helpful although they didn’t have a few baby things like I would expect (baby sling) the trip was ok ??
