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“I love this place!!! The people are so kind and informative. John treated me with respect (even though I'm not tech savvy) Great prices and excellent customer service.”
“Brought my phone in for water damage and was estimated four hour fix time. I came back by two hours later and they had my phone fixed. Great and speedy service! Definitely recommend!”
“David was fantastic! We had a very unique problem with my fiance's portable makeup mirror, charging port was all messed up. David was able to fix it, same day service with a great price, I would highly recommend Quality Tech Solutions to anybody for any of their tech needs!”
“KyleeReece was a gem! She was so kind, helpful, and patient! Will totally be coming back to this store specifically for the great customer service, results, and genuine regard for the customers!”
“I went into AT&T and got a quote to compare prices to T-Mobile- in hopes of lowering my phone bill , and to see if I can get fiber internet at my residence. I worked with Robin; she built a great quote for me and was very friendly and gave outstanding customer service. She was very knowledgeable on the service she sold for AT&T, I’d ask for her next time you visit the store.”
“The experience I’ve had buying things here from John and Julijana has been great. They always make sure everything works before I purchase. I can appreciate them enough.”
“Today is Wednesday the 24th of September. Ms. Carla showed me how to work my new phone that I have purchased from boost and I think that she done an excellent job.”
10AM - 7PM
2910 Scottsville Rd, Bowling Green
Mobile Phones
“"EDITED" Called and staff was friendly and Knowledgeable over the phone . I Drove to the store( 45 mins) and was told something 100 percent different in Person. They did try I'll give them that . But they should be way More specific over the phone . Would still recommend. Godspeed”
“Thomas at this T-Mobile location is the best! He was so very helpful and made getting a whole phone and line a breeze! Everyone in the store was professional and courteous!!”
10AM - 7PM
633 U.S. 31 W Bypass, Bowling Green
Mobile Phones
“Very nice lady, she spoke Spanish and I was so grateful ?. My husband is Mexican and some times I need someone who speaks fluently! Awesome job w/this ? lady.”
“I had the best experience today! The salesman Mr Muhammad was super nice and didn't push unnecessary add ons, I left with a new phone for my son and a tablet for myself! I didn't know i had the option that was affordable on the tablet . Tysm ? ? ? I'll be back soon to upgrade my old phone!”
“Okay, here's a review for Sanel at MetroPCS:
I had an awesome experience at MetroPCS all thanks to Sanel! She was super helpful and patient, walking me through all the phone options and plans. Sanel really knows her stuff and made sure I understood everything before making a decision. What I appreciated most was that she didn’t rush me and genuinely seemed like she wanted to find the best fit for my needs. If you’re heading to MetroPCS definitely ask for Sanel she’s the best”
“? HUGE PROPS to Ashton and Mick for their compassion, professionalism and expertise!
After switching phone services/cellular providers from my long-time Cricket to Boost on 10/03/2024, my otherwise amazing phone was stuck on emergency calls only for 8.5 DAYS.
During this time, I couldn't call or receive calls or text/receive texts and as a handicapped person, this was even more stressful.
On 10/8, I rallied to "gear up" (as in it takes about 3 hours to shower, dress, get down the stairs and to the car - IF my busted knee cooperates) and get to Metro. When low and behold, I have a flat tire!! What are the odds, right? And of course, I can't call AAA because my phone is stuck on emergency calls only!! (Thanks, Boost. Y'all suck)
Anyhooooo .... Only providing this *highly riveting backstory* so you understand what an uncharacteristically emotional basket case Mick and Aston were dealing with when I finally got there on 10/11!
And loooooong story short, they were both WONDERFUL on all counts including but not limited to professionalism, expertise, compassion and graciousness as in my "thank you" was not met with "no problem" -- but instead, and as it should be, "you're welcome" and " my pleasure."
Only time will tell how the actual phone service is but so far so good. And I can't possibly thank Mick and Aston enough for their excellent customer service and kindness.”
“Andres, one of the geek squad agents, was so incredibly knowledgeable, clear, and courteous. He was efficient while still making sure not a stone was unturned. Loved how he handled every aspect.
Matt was great in helping me understand the different laptops available as well. Great help!
Peter/Tony (one of the geek squad agents, I can’t recall his name for sure) was also so insanely smart, courteous, and efficient. Super impressive!!!
On a follow up visit, Luther was efficient while juggling many customers while being the only agent on duty at the time. He worked hard and made sure I was completely satisfied with my computer situation even though the pressure was high for him.
They all thoroughly explained my options, worked hard to ensure I was well informed.
I will look forward to returning because of these guys!!
I hope they get a big thanks and pat on the back! I want credit given where credit is due!”
“We have been with Verizon for years and never received the amazing service we did yesterday by Alana. She spent 3 hours with us buying 3phones and 2 watch6s all while keeping us up to speed on the cost and activation. She made sure all my apps and photos transferred over and answered all our idiot questions with a smile ? will definitely be returning! Thanks Alana!”
“I loathe Spectrum as a company. The fact that they only found out they could give me a discount after they were no longer a monopoly here in town and other companies could beat them is hilarious. Spectrum is as greedy as it gets.
That said, the actual employees here have always been great. When I canceled, I was in and out with my equipment in under two minutes. Also, when I upgraded to better equipment, they got me in and out super quick. Had they been working for a different company, I'd be much more inclined to continue being their customer.
5 stars for the employees for this location. 1 star for the company.”
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“They were very honest about what had happened to my phone at a previous repair shop. They did an outstanding job fixing other people’s mistakes and truly stand by their work. I’ll never go anywhere else again!”