-
October 2023 by Google user
If I could leave no stars I would. This place is terrible to its older employees. Someone needs a place to sit in order to do their job and you won’t allow them to, so when they leave in pain a few days in a row, you tell them they can only come back if they have an excuse. Shame on you all. Who would want to work or support such a place.
-
October 2023 by Jordan Matthews
If I could leave no stars I would. This place is terrible to its older employees. Someone needs a place to sit in order to do their job and you won’t allow them to, so when they leave in pain a few days in a row, you tell them they can only come back if they have an excuse. Shame on you all. Who would want to work or support such a place.
-
August 2023 by Marguerite Sutton
It's okay at times
-
November 2022 by Dana Coulter
This store should sale more big red, ski & pizza rolls more often
-
July 2022 by Thomas G.
My family and I have lived in the area of this store since 2007. Since we are only 5 minutes or so from this location, we typically get our fuel here and pop in for little items we may need. Lately this place has turned into a haven for rude, crude and inconsiderate people who have absolutely no regard for their fellow patrons. What is worse is that the management and employees simply do not care regardless of how many times this is brought to their attention. I am a disabled combat veteran and I struggle with getting into and out of my vehicle. Being able to open the door on my car fully so that I can lift my left leg and place it outside of the car is important to my being able to get out of my car. 90% of the time I am not able to and struggle because most parking slots are too close together or other drivers are parked close to the edge of their spot. The handicapped slots at this location are directly in front of the side door which makes access easy. People however do not seem to care about the fact that both the Federal government and the State of Kentucky have laws in place requiring businesses to provide these space for handicapped patrons. Every week without fail, someone is illegally parked in the handicapped spaces. They have no Handicapped plates, stickers or placard indicating that they are indeed "legally" handicapped. To make matters worse, the management does absolutely nothing to ensure the spaces are used correctly. Despite my many complaints as well as the complaints of others, nothing is done. They simply do not care. As if that wasn't bad enough, the issues at the pumps are even worse. Since Crossroads is a small "grocery" store, they have alot more than a normal convenience stores. Patrons however seem to think that the fueling area is nothing more than a parking lot. They will pull into the fueling area, get out of the car and go inside to conduct their business before coming out to fuel their vehicle and leave. My wife and I actually sat and watched as a woman took 20 minutes or more before coming out of the store with a SHOPPING CART fuel of groceries, unloading it into a vehicle sitting at a fuel pump. Again, the management simply does not care and despite the number of complaints that patrons make about the issue, the management simply does nothing. I have written multiple emails and letters to the company as a whole, addressing this issue and after almost a year of dealing with it, have yet to hear from a single person. The owners and management of this company simply do not care. They want your money and want you in and out in a hurry. For a "convenience" store, there is nothing convenient about this location at all. Houchens Industries, the owners of these stores need to wake up and start training their management properly. The management then need to have the integrity and backbone to enforce the rules and tell patrons to either act accordingly or go somewhere else. The situation is simply pathetic.
-
Great place to shop for food. Friendly people always willing to help you.
-
November 2020 by Amanda Sandlin
I have been going there a year but after today I will go else where with people being laid do to covid they decided to go up in prices so. I'm done if you are struggling financially don't shop here they are upping prices. Would give a 0 after today
-
November 2020 by Drew B.
This place is on my way home from work. I stop in pretty regularly. They have a decent selection of produce and meats if you want to avoid the grocery store. The prices are reasonable. They also have lots of different ice creams and some baked goods if you want to treat the kids. Beer selection decent. Friendly staff. They follow all of the pandemic guidelines and encourage customers too as well. Gas station sells Royal Dutch Shell gasoline. I bet your neighbor stops in too.
-
October 2020 by Hannah Miller
Great to shop
-
October 2020 by Hannah Beth Miller
Great to shop
-
April 2020 by Oda Lopez
If I could give them a 0 will be fine. Only 3 girls are the most nicest ever . The other one are mean and rude always look like they have some issues with you !!! Races Races when u aren't white like them .. lost me as a customer that spends more then 35.00 daily in there . I regarding drive a lil down to the other one
-
May 2019 by Kelly K
It's a little dated but it's very organized and clea
-
May 2019 by stephen brattin
Convenient stop for a quick drink or snack
-
April 2019 by Jerry Lyons
My friends baby sisters there very close. Ain't they sweet.
-
April 2019 by Chris Wyrick
This was my “go to†gas station until now. Bought a large monster, got home to find the seal broken and a small amount drank from it. I called in expecting “were sorry come
