-
March 2024 by Susan Haskett
They done a good job for me and made sure I got the care I needed.
-
March 2024 by Breana Ford
3/10 don’t recommend. This place is the most unorganized dentist I have been to. 1st off the front desk people are constantly on the phone clearly looking busy. But once you get to the back the girls stand in circles chit chatting about whatever? I’m pretty sure I heard a girl telling her engagement story one time while I was 3 booths down over, Meanwhile I waited 45 mins to be seen once taken to the back. I ended up needing my wisdom teeth extracted wanted to be put to sleep and also a cleaning. so the receptionist told me SHE would was give me a call once they had a date set for the surgeon(this was January2nd) I had to call back later in February only for her to tell me it was that following week.(I was going on vacation) So I had to wait another month. (March) I set up a payment plan to cover the expense. I had to them call back because no one ever schedule my cleaning even tho they were charging me for it in the payment plan. So on 2/22 ,2/29, 3/7,&3/14 I went in on these days to get work done in the office! Well on 3/14 I asked the dentist was this all my fillings and he stated yes (AT THE BEGINNING OF THE VISIT) they decide to let me know before left that even I have a cavity(#15) that was found IN FEBRUARY that needed to be fixed (WE ARE NOW IN MARCH BTW.) When I asked the receptionist why am I just being notified she said “oh well maybe they didn’t think it was that bad” but wouldn’t you think I should know when it was first spotted? Now I am having to come out pocket AGAIN $142 for another cavity that should’ve been taken care of from the beginning. I do want to say my dentist Laura Djernes was great. She made sure I was comfortable each time but just the run around and how this business operates is so subpar & ridiculous! I had no information on what to do before coming in for my wisdom teeth no after care instructions. They actually made me sign paper work the day of telling stuff I wasn’t supposed to do the night before?? And gave me a general pamphlet about wisdom teeth but no real conversation of after care. My driver also says they sloppily carried me out after the procedure uncaringly and basically threw my in the car. ALSO when I went in on 3/14 Meghan had me so fb a paper stating I was paid up for my services(payment plan) but when I went in on 3/20 she stated I now owe $71! I asked for what and she couldn’t give me an answer. I have gotten what I need done but I do not recommend going back until this place has some type of direction and order going on. I will take my services else where , thank you
-
March 2024 by Suzanne Ireland
My son had an emergency extraction due to an abscess. The service was exceptional from the call center to the office staff to the dental team. We were a walk in and just prayed he could be seen and relieved of the excruciating pain. An hour and a half later, surgery completed and a very relieved patient. Total bill an unbelievable $230! Follow up appointments for future visits have been made also. Highly recommend the Bowling Green Ky office.
-
March 2024 by Paul Derosier
First visit can’t give 5 stars on a first impression. Wait time was a little more than expected.
-
March 2024 by TJ Baker
Dr Porter and his staff were very accommodating and professional. Dr Porter listened and gave options.
-
March 2024 by Martina Bullock
Amazing Dr and staff!! I have severe anxiety including social and everyone made me feel so comfortable.
-
March 2024 by Debbie Johnson
They are really nice and went out of their way to make me comfortable. I would recommend them to anyone.
-
March 2024 by Lisa Atwell Tobin
I felt very deceived by the ad for Aspen Dental. I expected cost to be more than ad stated, but their cost was way more. Same day dentures? NO. Not any faster delivery than any other dental facility. Consultant seemed to be pushing the “we have financing” option. I didn’t even ask about financing. Not at all pleased. However, dental techs and services received were good.
-
March 2024 by Mary West
The Aspen dental team are phenomenal! They have always done everything to make sure my dental care is top priority.
-
March 2024 by Donald Smith
Great experience, everyone was very helpful
-
March 2024 by Maria Johnson
The staff is super friendly and personable. I felt vey comfortable and was informed on everything that was about to happen. That said, for those who get nervous going to the dentist, you wont have to worry at this office.
-
March 2024 by Lisa Russell
Everyone was nice & took time yo explain what i did not understand.
-
March 2024 by Jan
Everyone is very nice and professional
-
March 2024 by brad Young
Very unprofessional and all the equipment looks like it's from the 80's.
-
March 2024 by Brian Payton
Very professional
