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March 2024 by Paul Stein
Very helpful employees and manager ! The worker in the back during pick- up was very helpful and very informative!
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March 2024 by mark dean
I bought a couch at Ashley's furniture. And it's squeaking making noises. First guy come out and looked at it. They sent the wrong parts. Second guy came out and said it's defective. And they'll order another one. So I called corporate to find what was going on and they said the repair guy said there's nothing wrong. I asked corporate to police and send out another guy to look at it. Because it's clearly not function in the way it should. And the guy lied and went back and told him that it's okay. I've yet to get a new person. Can look at it and I'm stuck here and they were kind of rude saying well, I only have to go by what the technician says. Not you. I will never, ever shop at Ashley's again. And I will let anyone I know not to? And I'll be leaving a lot more reviews. Thank you. and i will periodically pass out fliers in front the store and I'll be passing out flyers in the store. alot of them
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March 2024 by Cindy Watson
Jay was a ton of help helping us find what we wanted!
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March 2024 by teri clark
Jay was wonderful to work with. Took his time with us and was very thorough. Super experience. They have a customer for life!!
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March 2024 by Farrah Lambert
Great people to work with. Very knowledgeable! Highly recommend!
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March 2024 by Kris Buchman
I recently purchased a bed. The day of the sale everything was pleasant. I was notified 5 different times of a delivery change. When I reached out to the store for assistance because I had arranged for my bed to be removed prior to the first delivery date I was told they would get back to me to see if anything could be done. I never heard back from anyone. I called in multiple times and was on hold for over 30 minutes. They had no resolution and completely ghosted me.
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March 2024 by Nathaniel Helm
The guy who helped us was awesome.
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March 2024 by Bill Klein
Large selection of furniture. Staff is knowledgeable, friendly and professional. Easy to deal with. Only downside is the mandatory delivery cost.
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March 2024 by Frankie Dudas
We had a great experience. Igor did everything to answer questions, get my chair ordered and was clear for my understanding of delivery etc. thank you.
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March 2024 by rehman khalid
The worst store experience. The manager is worse human ever. They don't ever purchase third party guarantee. It is a scam.
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March 2024 by Edwin Daugherty
Jay Oaks was good to work with while making the purchase. Just got our sectional sofa delivered. We really like it. Time will tell how well it holds up. Hopefully for many years!
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March 2024 by Jason Wix
Don’t just walk away from this place, run from it. We were promised furniture would be delivered in two weeks. It didn’t show. No call or heads up. Cannot call their store directly, have to go through a call center. The call center could not provide info but promised to escalate and have someone else call. Never received a call back. Long story short, I feel like we were promised a delivery date that could not be done by company just to get us to buy. Zero service afterwards. I did speak with the sales rep and he promised to call back same day, that never happened. I am not sure how these people stay in business.
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March 2024 by Chelseabelle28
Needed some new living room furniture and was successful here!! The salesman, Johnny Holder, was great and worked with us and our needs, was very knowledgeable, and friendly, but not pushy!! 10/10 highly recommend asking for him when you go in. We love our new furniture!! Also, shout out to the delivery team, they were amazing!
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February 2024 by Jason Wood
Nice selection and very helpful staff made our purchase easy.
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February 2024 by Chris Shirley
Igor done a great job with us