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September 2024 by Leslie Thomas
We want to thank Maria Harris (salesperson) for reading our review and responding to us. As soon as she saw we had issues with customer service, she and her manager personally came to our house to make it right. Can’t say enough good things about her and her manager. Word of advice, choose 5 on the menu should you have an issue with an order, even though 5 is to place a new order and not to address issues with existing order. This will put you through to the store and hopefully your sales person. Customer service call center is a disaster for this store and should be reorganized with a new mission statement asap. Horrible response and treatment of customers. The people there absolutely do not care how hard the store worked to get the sale or if you are satisfied with your purchase.
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September 2024 by Lisa Buckley
Very nice working with them, very good experience, our salesman Braden was awesome!!
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September 2024 by Kathy Bays
Very pleasant experience! We hadn't been there for quite awhile. Different store manager and whom I will say is doing a fine job! Terrance was a good salesman. Just right, not pushy. We will definitely be back!!
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September 2024 by James McQueen
Bradley was the perfect associate during our visit. He was very informative and helpful without being pushy. He made our buying experience very pleasant. Highly recommend. Everyone we dealt with was very friendly and helpful.
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September 2024 by Marsha Pugh
We actually went to 2 other furniture stores after leaving but came back to Ashley and asked specifically for salesman Brad Greenwell. Brad was very personable and helped us price match our selections. Very good and will buy from this store and this person again.
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August 2024 by Kirsten Wooden
WARNING WARNING!!! DISHONEST SALES PEOPLE!!!!!! DONT TRUST THEM!!!
Just left their store. Thought I was going to buy from here because they had the best deal. When I went back in for a quote another guy told me the truth and I learned my sales guy was lying to me the entire time. He was dishonest with me. Sealy was running a sale -$300 off the mattress and another +$300 for an instant gift the sales guy lied to me and told me about the mattress price only. He was trying to hide the +$300 instant gift. Luckily when I was at the checkout another sales guy I went to school with told me the truth about everything. For this reason we left. I’ve heard rumors that they are not an honest place and now I found out first hand why people say bad things about them. We will not be going back and doing business with a shady place like this. We will buy our mattress from mattress firm. They are honest there
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August 2024 by Kim Brian
I walked into the Bowling Green, Ky store knowing what I wanted as I had seen it on Ashley’s website. Cyndi Kepley helped me identify the set on the floor and helped me with the purchase. Cyndi was super sweet and professional. She was a huge help. Thank you so much!
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August 2024 by Katelyn Ruth
Terrance and Bailey were amazing! I had so many questions and a budget, but they still worked with me! They deserve a raise, thanks yall!
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August 2024 by Carolyn Cook
Salesman very helpful and answered all my questions. Even gave me 50 percent off an item instead of 30 percent.
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August 2024 by Yahaira Ferreyra
Everyone that helped was awesome. Didn’t rush didn’t care to answer all our questions worked very, very hard to give us the best deal.
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August 2024 by leca duke
we were met immediately, taken right to what we wanted. Excellent service ? was the fastest, smoothest furniture purchase we have made in years.. Thanks Ashley!!!
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August 2024 by Perry Vincent
We appreciate the great customer service we received from Braden Worthington at Ashley Furniture in Bowling Green, KY. He was very knowledgeable with every question we asked!
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August 2024 by Haris Becarevic
Very satisfied with our purchase today 8/3/24 Brad did amazing. He was nice and patient and explained everything. Go see Brad he will take care of you….
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August 2024 by Christopher Kepley
Great place to buy furniture! Ashley is the best and Cyndi was very helpful with my pick!
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August 2024 by Sandra Oberhausen
Outstanding customer service!
