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7:30AM - 5:30PM
910 Taylorsville Rd, Taylorsville
Auto Repair
“My husband and I were traveling from out of town and ran into a little bit of an issue. We called and Jeff and the team took care of us right away and got us back on the road asap. I can’t say enough about the amazing customer service we received. Thanks again, Jeff!”
“Took my Durango in for some rear end work as the result of a rear end crash. The work was preformed without any problem and they even cleaned the interior. When I went back to get the Durango I was so impressed with their work that I called them and told the manager how impressed I was with the work. The 2007 Durango has less that 70000 miles on it and looks like new in and out. I really appreciated their work.Services: Body & Trim”
7:30AM - 5:30PM
121 Banjo St, Bardstown
Auto Repair
“I love this place! I've gone here for years for tire and brake needs. They are always so accommodating and prompt with service. A while back, my new driver had to go there on her own, and they went above and beyond to help her and make her feel comfortable. Recently, I completely broke down. Even though they didn't have any appointments, they allowed me to have it towed there until they could get to it. Originally, I was told it would be a week before they could get to it; however, I was surprised when they called me the next day with what my issue was and how much the repair would be. I can't imagine going anywhere else!”
7:30AM - 5:30PM
4500 Pennebaker Ave, Bardstown
Auto Repair
“The customer service was excellent! They kept me informed on the process and what was happening with my vehicle daily. They even made extra arrangements to get my vehicle to.me when I couldn't pick it up due to a funeral. I will definitely use this shop again.”
“Absolutely great experience. Derrick was honest, knowledgeable, and went above and beyond fixing my vehicle. Even came in a few dollars UNDER the estimate!!!!! Would recommend to anybody!!!! Derrick and team thank you!”
“Very fast about oil change checked and topped off all my fluids and checked my tire pressure very far on the price of things very friendly works and the new mechanic they have is great and fast and knows what he’s doing”
“Just bought a truck from these guys, they are great, very helpful and work with you to get the right deal. The owner stands behind his vehicles quality which is hard to find from a dealer. I will be visiting them again when I need something new and recommend the same for others.”
“We traveled to KY for a family reunion from MO. We ended up getting a screw in our tire and had taken the truck somewhere else to be fixed (Walmart). They made us wait 4+ hours just to say they "couldn't fix it" and broke a lug-nut on my wheel. We took the truck to Big-O and the manager got us right in. He even patched our wheel at no charge for all the issues the other place had put us through. Would definitely recommend, great customer service and we really appreciated your store’s kindness! Thank you, Big-O!!”
9:00 AM - 5:00 PM
205 Jefferson St, Taylorsville
Auto Repair
“Had issues with my gfs car not starting, answering service was very nice and helpful. I was able to schedule a tow the following morning and was glad to have a professional driver handling it. Highly recommend!”
“On Friday March 3rd my daughter and I were trying to get home to Lexington before the severe wind and storms arrived. Our tire light came on just before getting on the Bluegrass Parkway. We decided to go to Bardstown instead of E-town and it was a great decision. I called to make sure they had room to get us in. We arrived, were checked in efficiently (by Dustin I believe). The waiting room was small but had beverages and comfortable chairs. They kept us updated by text and we were in and out in less than 30 minutes. Each person we interacted with had a smile and good attitude. We are grateful for the excellent auto care they provided.Service: Tires”
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“I had a great experience with both the body shop and the service shop. Clint walked me through the whole process and him and Joe were very patient with my many concerns and questions as well as checking in. They were easy to work with and so kind! The craftsmanship of the work was top tier. I live in Louisville but will absolutely use them in the future should I need to again!”