Speedway has a mix of positive and negative reviews from its customers. Many appreciate the friendly staff, who are described as helpful and supportive, treating regulars like family. However, some customers have noted dissatisfaction with the new coffee machines, claiming that the coffee tastes dirty and bitter. There are also concerns about the air machine being out of order. While many enjoy the good lighting and variety of snacks, some express frustration with certain staff members who seem unwelcoming. Additionally, long-time fans wish for improvements to the store's layout and overall access, hoping for updates to enhance the customer experience. Despite the criticisms, there remains a loyal customer base that values Speedway for its offerings.