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July 2024 by Dawson Martin
I could not recommend ET’s enough. My truck had a misfire that came and went and after installing new spark plugs, wires, and ignition coils I still couldn’t solve the problem. The folks at ET’s were able to identify a wiring problem causing the misfire and make the repair only a few hours after I dropped the truck off. The problem and repair were explained to me in detail and I was very pleased with the service they provided. I will always go here first for all my automotive repair needs.
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June 2024 by Alicia Brown
This place was highly recommended by a friend and they were right. Great fast service and even better communication.
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February 2024 by James May
Very helpful and won't recommend work that don't need to be done but will do whatever work you want. Competitive pricing very friendly and very informative on what is going on and very trustworthy I will use them in the future
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September 2023 by Ashley Downs
Took my truck here for a basic oil change. Was told the oil plug could not be removed and upon next visit would have to replace the entire oil pan since the plug was broken inside and it would eventually start leaking oil. (replacing the oil pan would have been about 500) Took it to valvoline for my next oil change and the dude walked up to me with my oil plug in his hand and said whoever did the last change had stripped out the end forcing it inside. Offered me a new plug for about $30.
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September 2023 by Me -.
had a water pump replaced. the timing belt cover wasn't replaced correctly leaving a gap. it wasn't like that prior to being there. After bringing it to their attention they wanted to bend a metal bracket that they had no clue what it's purpose is. $792 for sloppy work
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September 2023 by Jon Agee
Amazing service, straight to the point, honest workers.
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September 2023 by Maggie VW
Great shop! Very quick and super communication. Highly recommend!
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September 2023 by Mike Wice
Always had a good experience with these guys. Good work.
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September 2023 by Rebecca Blankenship
great mechanics, very fair and kind people.
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September 2023 by Lenore Ingram
Very professional took care of vehicle and did repair in a timely manner
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September 2023 by Andrea Collier
Very friendly people! They got the job done❤️
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August 2023 by Brian Corson
Took my 2009 Honda CRV in for some AC issues. They gave me a fair price for full repair of the unit or the choice of opting to bypass the blown AC unit and had it ready the next day as promised. I will go back again.
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August 2023 by Vidya Mastriyana
I took a relative's 2015 Corolla to the dealer (Toyota South in Richmond) to get it diagnosed for a front-end shudder when braking. They came back with a quote for $3300 dollars to replace the front pads and rotors, steering rack, alignment, and lower control arms. Skeptical of their assessment, I decided to take the vehicle elsewhere and get a second opinion.As a recent Berea College grad, I always heard great things from people who took their vehicles to ET's for repairs so I decided to give them a try. I visited them in-person later in the day on a Wednesday afternoon to see if I could get a diagnosis/repair scheduled and John was able to fit me in for a diagnosis the next morning. When I took the vehicle in the next day, he called me a few hours later saying a tech diagnosed the shuddering issue and that new front pads and rotors would need to be replaced. All work on the car was completed by 5PM on Thursday.My total was $350 for all the repairs, diagnosis included. About 10x LESS than what the dealer quoted me! Could not be more thankful for their honesty and the courteous service they provided me. I will continue to recommend them to my friends in the area.
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August 2023 by Colleen Beal
Trustworthy, reliable I have been taking my mom's car there for years The first time I didn't I paid the price literally
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August 2023 by Scott Schafer
These folks can be trusted. I thought there was a serious problem that would cost $500+. They could have taken advantage of me, but fixed the problem for $65.
