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October 2024 by Kim Robar
Here lately I’m not a fan I have been going to them as long as I can remember and it seems there’s a lot of new people working there mainly young kids. Went in to do blood work and they couldn’t do for the first time no1 can hold her to get anything done all of a sudden. Told them plenty of times about the issues my dog is having instead of finding out what’s going on they are too busy trying to add more money on and make an appointment to remove a knot next to her eye. The surgery they needed blood work done for to make sure nothing else was going on. Was ask if I wanted to reschedule her surgery which I told them yes and what was going on with my dog totally got ignored and never heard from them so the best thing for my dog is to finally switch vets
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September 2024 by Jocelyn Elhalawany
Wonderful experience. Highly recommend!
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August 2024 by Randy Haybin
$600 Vulvoplasty surgery to prevent infection was remarkably inadequate per 2nd and 3rd opinion. AA made 1 inch incission when a 11 inch incission w/ lift was required.
Surgeon claims she told me this was her 1st surgery this type, which I do not recall. Then claim she recommended a referral, which she did NOT.
When I brought to their attention the inadequate surgery results, (allong with continued infections), I was told that surgeon was instructed to do it that way, by her superior. Tthen I was blamed for verbally accepting surgeons inexperience WHICH I DID NOT.
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February 2024 by Diana Flener
I have had more pets than there are ailments over the years, so I know when I come across an exceptional staff. Dr Clark and Dr Crane both have been challenged by some unusual, multiple problems my two cats have experienced these last couple months. But they immediately found the perfect solutions. And thanks to Advanced Animal Care investing in their staff by sending them to conferences, Amy, a licensed vet tech there, was able to figure out that my cat had a reaction to a new arthritis injection. Everyone there is so personable, friendly, caring, n follow up on their care w each pet. They know all their names which is particularly difficult since all my cats names start w H! I wholeheartedly recommend Advanced Animal Care Berea n trust me, they are ready for any cat calamity!
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December 2023 by Wally Tedrick
If there was a rating higher than 5 stars, this clinic would definitely get it!! These people LITERALLY saved our dogs life. I have had dogs my whole life and I have lived all over the world but I have NEVER seen a more knowledgeable, more caring, or more loving and dedicated staff anywhere!! They were quick to take action when they realized my dog had very little time left, they texted me every few hours with updates on her condition while my dog was in their care, and they genuinely cared not only about our dog but about me and my wife as well. I TRULY cannot say enough good things about these people!! They are angels!!..an absolute Godsend!!
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October 2023 by Tina Hymer
Thank u for caring. People there are polite and very through and care A lot about animals. And people toi
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October 2023 by Cristi Abner
Great service and the staff was awesome!
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October 2023 by Sherri Kupper
Always sensitive, caring and patiently explain all tests, diagnosis, and preventative care. Great place!!!
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October 2023 by claire isabella
I have been going to Advance Animal
Care for five years and would recommend them for your child. Awesome care and attention.
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October 2023 by Angie Napier
This was Harley's first visit, and it went great.
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October 2023 by Donna Croucher
This is a wonderful place! The best of care for my Roxy and everyone is super nice as well!
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October 2023 by Hannah Uzzle
My cats all get very stressed about going to the vet and sometimes I feel like the vet is just trying to rush from patient to patient. This recent visit with Blizzard was completely different. He felt comfortable enough to, not only come out of his carrier, but sprawl out on the floor! I’ve never seen him so chill at the vet before. On top, I felt like the vet and vet-tech were both very attentive to my pet. I was listened to by both the vet and tech, and felt they really understood my cats needs. Even though I live closer to the Richmond location, we’ll be scheduling our cats for Berea from now on.
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September 2023 by Hannah C
The doctors at Advanced Animal Care Berea are great, they take time to talk to you about any concerns you may have, and they treat your pet in as fear free way as they can. Bean hates having his nails clipped, but he still gets so excited to come say hi to everyone there. He also had surgery on his leg earlier this year and the care he received before, during, and throughout the postsurgical period was fantastic
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September 2023 by Judy Rose
I stopped by the office yesterday, FRI, AUG 25 to pick up a flea/tick, etc. pill for our 8 mo. old baby girl. I cannot remember when I’ve been treated that COLD by someone in the entire 5-10 minutes I was there. She was only at the front desk, only the first person I saw, & the only person I spoke with during my visit. There were NO wasted smiles, NO wasted words said, NO wasted efforts of being humanly courteous — NONE.I cannot help but look into someone’s eyes & think to myself, “You could & should do better!”WHY on earth would I think that? Because I’ve worked at a front office desk MANY years longer than this young lady has been alive. I can tell you I’ve pushed myself & struggled with many things while being in my position over the years. But, I was determined to persevere, & I can confidently say I have never treated anyone who came in our office in such a manner.——Disgusted & Disappointed!
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August 2023 by Julie Ledford
Josie always gets excellent care. And she comes out looking beautiful. Thank you!
