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“Dee with Superior Credit Union was absolutely amazing!!! She did everything she could to help me get my home loan! If I ever need another home loan she will be the first person I call!!!”
9AM - 1PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs. Amy Dougoud has been awesome with exceptional customer service assuring me steep by step taking the time to break everything down for me and doing the best she can to get me qualified for the best interest rate being a member of your bank and a police officer we for 10 years now. I have always received Great!!!! Service from eve time I ever interact with at COPFCU no matter what location I use. Thanks you .”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“Overall a wonderful experience!! I’m excited to say that I will be closing on my first home next week. This all couldn’t have been done without the amazing staff at Peoples Exchange Bank. Specifically, Tom and Jackie. Jackie was very helpful and thorough throughout the process, she consistently made herself available for any questions or assistance. Tom, also very helpful and trustworthy with getting this process complete. He took charge and remained persistent with completing this deal in a timely and efficient manner with no complications. Peoples Exchange Bank has a very reputable and community services institution that puts customer needs at the forefront with exceptional service. I greatly appreciate their hard work!”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
Open 24 hours
105 W 4th St, Cincinnati
Banks
“I had an amazing experience with the male staff today. I did not catch his name but he was patient and diligent. I’m from Georgia and he took time to help me replace my debit card and update the accounts I have on file with Woodforest. He thanked me for being a Woodforest member and shouted me out for being one for 16 years.
Loved his energy and the vibe of the rest of the staff today! Give him a raise!”
“There are good people there that will help you out and have good friendliness about them. ANNETTE is another person who works there and she is very kind, generous and down to earth person who will try to help you anyway she can, she is great, she also helped me finance my home for me and always tries to help when she can. This place is better than a regular bank.”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
“They’re such friendly, hard working, & hospitable individuals. It’s always a great day when you walk into COPFCU. Especially when greeted by Lou Ann, Heather, & Keyana ✨ ?The loan process is usually one of the fastest I’ve ever received. They already have your information for the most part and there isn’t a lot of questions. As well as them always sending out such detailed and great information on how you can take out home loans if ever interested. Trina does the process so fast & efficient you can tell she’s been doing this for years. ??”
“The level of service that I was given to has far exceeded any of my expectations when visiting today. In specific, Alex Reyna was just the right person to go to with this, and any sort of problems or impasses. The level of customer service that I received by him was one that topped any other service i have ever been presented with. Not only that, whatever problem/situation, Alex handled with it in a way where it was effective, efficient, and leaving me with no problems to deal with. Everything was dealt with in a smooth and efficient manner.”
“Great service great communication available to answer any questions at any time very polite friendly made us feel important and successful over all 100% absolutely amazing. Thank you.”
Open 24 hours
7350 Beechmont Ave, Cincinnati
Banks
“US Bank does a nice job offering low mortgage rates and free checking. This branch is clean and there's also a 24 hour atm for instant service any time. The parking lot is easy to get in to, but make sure you find the proper exit to get goin in the right direction. This location is right at the intersection of Beechmont Avenue and State Road.”
Open 24 hours
312 Walnut St, Cincinnati
Banks
“Great banking experience!! I love this credit union so much! Their rates are GREAT on their products. GECU had great customer service when we opened our accounts. They recommended financial products we had never considered before. They were not pushy at all. I've recommended this place to my family and friends.”
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“Once again my new car refinance went quickly and smoothly, it was truly painless. Debbie was super easy to work with.I've not found anyone else to beat COPFCU's rates.”
“I have used Heartland bank for 13 years, primarily use the Ft Thomas branch and I can’t say enough how great this location and banking experience has been. Always super helpful, I’ve never had to wait in line and they know me when I walk in door which is something you don’t get with major banks. If you are local you will be hard pressed to find a more personable banking experience.”
“My fiancée and I came in yesterday to join our bank accounts and worked with Mary. She was nothing short of fantastic. Great personality, attention to detail and she knew exactly what she was doing. It took us about 20 minutes to get through necessary paperwork and information needed to complete what we needed. Mary was incredibly personable and created and awesome experience for us. If you bank with Huntington, Mary can help with your banking needs. 5/5 stars. Highly recommend this branch and Mary specifically.”
“I’ve been baking with Cinfed for approximately 28 years. There is an Employee there by the name of Terry, who is first class. She always hears my needs and asks quick to solve whatever problems or difficulties I’m having, With wisdom, patients, and quick response. She offers just. first class services! Thank you, Terry”
“Phenomenal team. Extremely knowledgeable and easy to do business with. I have business and personal accounts with this location. They're extremely helpful, kind, & always willing to help. I do business here because the team is exceptional. I highly recommend US Bank Mt. Washington.”
“Susan and Erin are fantastic! This is our third time dealing with them. They are very professional and organized. They walked us through each step of the process and were always available when we had a question. Their knowledge of the industry made me feel that I was in good hands.”
“Chey-Anne has helped our family over and over again, as we cared for my elderly parents. Always patient, prompt in responding, outstanding service to our family.”
“Vallet Central Bank on Benson rd in Reading is a awesome bank with a wonderful manager in Susan. We've had trouble with previous banks, but never a worry with Valley Central Bank.”
“I called Cinfed Credit Union in Roselawn location and spoke to Shayla she assisted me, she was knowledgeable, professional, and friendly!! Shalya resolved my issue and put my mind at ease, thank you Shayla for providing excellent customer service!”
“This bank seems different from others I have used. Michael Cremons knows me and my family by name and is so responsive if a question arises. Wish I knew about this bank years ago!”
“I absolutely love Huntington Bank! The staff is always friendly and helpful. I like the 24 hour grace on accidently going into a negative balance, plus they make every effort to let you know so you don't have to pay an overdraft charge. I have been a customer for 6 years and have never had an issue. I can't day the same for US Bank. I had been a customer for over 20 years and had quite a few issues with them.I guess my only problem with them is that since i moved, I no longer have a location nearby. It would be great if they put one in Campbell County.. A great location would be around Newport Pavillion or The Newport Shopping Center, because they have that new Newport Gaming spot. The places I mentioned are very high traffic areas. Huntington, please consider it. ♡”
“The ladies at Cinfed Credit Union give 5 star customer service everyday! Tierra, Christine and Taqwanta are just a few of the awesome ladies at the Glencrossing Branch. I would highly recommend Cinfed to anyone looking for a more personal experience in banking.I've been with Cinfed for 30 years and wouldn't think of going anywhere else!!!The entire credit union is awesome!Mason is the mortgage department is great to work with also!!! I've never had a bad experience with Cinfed Credit Union.Thank you for always putting your customers first!”
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“Excellent customer service they go the extra distance in making sure that your account and the information they are giving you is thorough this staff is very professional”