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March 2024 by Daniel Martino
Fast efficient service. That made the porting process really easy
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November 2023 by Tjana Pacheco
Awesome store with great people! Morgan I think is her name got me a $300 Samsung tablet for $60! Go see her and Dan they are great
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November 2023 by Phyllis Welch
Everytime I go to the metro store in bardstown they say they open at 10 yet they are never open. They open when ever they want to show up. They don't deserve even 1 star. Then I have to drive almost so miles to the next closest one and hope they are open
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September 2023 by J D
employee with multiple kids there while also on a phone call. that drops it down to two stars minus another star for not having iPhone 11 in stock despite the promotion
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July 2023 by Aaron Singleton
The reason why I am giving a one-star and don't even deserve a onestar the business is always closed during business hours and business days and it's like this every time I come in and pay my bill
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May 2023 by M D
The lady in the store which was Heather was very helpful she answered all questions and lead me in the direction I needed. She gave me all possible rebates or promo that she could give which was Damn good in my eyes. I came out the door with what I needed and saved money all in 1 day.Thank You Heather in this day and time every penny you can pinch is helpful. So if you looking for a phone tablet or etc. head over to metro.
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May 2023 by Melissa Downs
The lady in the store which was Heather was very helpful she answered all questions and lead me in the direction I needed. She gave me all possible rebates or promo that she could give which was Damn good in my eyes. I came out the door with what I needed and saved money all in 1 day.Thank You Heather in this day and time every penny you can pinch is helpful. So if you looking for a phone tablet or etc. head over to metro.
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March 2023 by Amanda Metcalf
Went into the store and Heather was a great help. Very professional took her time answered every question got us great deals even with our kids in the store. She did not rush us out because of our kids took her time made us feel at home.
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February 2023 by Tanya O'Bryan
I think it came under so much better management, and ownership. They need more stock of accessories like cases and screen protectors to go with all the new phones and promos they offer now that they have revamped and reopened. The staff is great and alot more welcoming and knowledgeable than the ones that had been in there previously. It's a fun atmosphere and I enjoyed working for them before Christmas last year. The company is gonna do well now with the current staff and owner.
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November 2022 by William Spalding
the staff of metro by T-Mobile is the best staff I ever experienced they knew so much about phones and they tried their best to recommend and suggest what accessories I needed
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October 2022 by Sarah Antrich
We can't open. If they open and are able to help me then I will raise the rating
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August 2022 by Tina Brewington
Sales Tech was lacking in customer skills and knowledge.
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October 2021 by Anthony Jordan (Tanna)
T- Mobile. The employees are fantastic i dont personally know any of them but as a customer they are the best. Helpful always have an answer for you a helpful answer. Smiles I mean who doesn't want a smile while spending your money right? I been to phone stores where you find what you want. Not here they come from behind counter and ask if you know what you want in a phone. No pressure. T-Mobile in Bardstown ky. My opinion is the best. Thank you young ladies now thats how customer service should be. ????
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September 2021 by Frank S.
Kinda late on my review, but not too long ago I came to this location to switch companies. Had some issues switching but both Luis and Vanessa were extremely helpful and patient with me. They both went out of their to help me and gave amazing service. Happy I came there that day, and they were there. If it weren't for them I wouldn't have gotten a new phone in time for my trip out town. Can't thank them enough.
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July 2021 by Eloisa C.
I needed to switch phone carriers but arrived unprepared. Vanessa was the store associate the helped me through the process. She is professional and highly personable, and I can't thank her enough for helping me with this! Again, thank you Vanessa and Luis for your exceptional service and making everyone in the store feel welcome! Will definitely be coming back to this location :)
