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March 2024 by Jocelyn
Love kroger, I'm there atleast 3-4 mornings thru the week. Easy to find stuff. The workers are nice and helpful if I need something.
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March 2024 by James Lashley
Worst pharmacy in Bardstown. Used to be a good place to get meds not so much anymore I was in line for 55 mins to pick up meds.
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February 2024 by Charles Ashby
I want my stars back This is one of the most incompetent bunch over all there has to be on earth The purple haired ttatto pierced idiot at the window is just stupidI was told 10 am pickup on the phone so I show up at 12 ish she says I'm slated to pickup at 2 but they can have it ready in .5hrs Well then ain't this a dandy being as I drove 55 miles to get here I'm done ill never use this pharmacy again I can't take it
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December 2023 by RD Wilson
This pharmacy too often makes mistakes in filling prescriptions and then does not accept responsibility for their errors. This shoddiness may cause them to v=be responsible for someone's death some day.
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September 2023 by Ma Koelsch
Hands down the worst pharmacy around. Don't use this pharmacy if you actually need your prescriptions filled.
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April 2023 by Alana Brown
The pharmacist at this location was so caring and had my sick sons medicine ready in 20 minutes. Great service!
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March 2023 by remitouille
Good bit drive thru lines seem to always be a long wait. I got stuck 2nd in line right when they shut down for lunch so I was in line bout a 45 min wait or more 30 min for lunch. Couldn't get outta line. But good service friendly perople..well most of them anyhow
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December 2022 by Kady Hawkins
The Bardstown Kroger pharmacy is terrible. They are incredibly slow. Some days you can spend hours trying to call about your medication and never get through to anyone. I realize this isn't necessarily the fault of those that work in pharmacy, and is likely due to management not hiring and providing enough people, but it's getting ridiculous. I am disabled and live with chronic pain and when my pain meds are due for refill I am forced to call the day of and "request" that the pharmacy fill it. That is the only way to get my meds. And when I spend hours calling to try and make that "request" the pharmacy is basically holding my pain meds, that I need to function, hostage from me. People's medications can literally be life and death, and it is unacceptable that the pharmacy is so slow and insufficient.
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October 2022 by Shit Storm
Called the pharmacy to get a refill, I've literally called 30 times within 2 hours, they are completely incapable of answering a phone.
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September 2022 by Danny K.
It saddens me that this is the only real market in town. Horrible produce, almost as bad meat, way understaffed which might be why everyone, staff and customers, are so grumpy. Help!!
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May 2022 by Snail
Tom is the biggest baby I've meant, customer service with the newer hires here is abysmal, and no one ever picks up the phone or even calls back when a message is left. Was yelled at by Tom saying that he would be glad to get me out so that he doesn't have to deal with me anymore. Entirely unprofessional. Switching to walmart pharmacy asap.
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March 2022 by Abby Taylor
If I could rate 0 stars, I would. Every single time I come, regardless of whether it's RIGHT AT opening or in the afternoon or within an hour of closing, they are without fail ridicously busy and backed up. I switched pharmacies because they never picked up their phone, their phone prescription refill doesn't work, and no one is ever any help there. So tired of wasting my time when I'm JUST trying to refill my prescription and instead I have to call 5+ times and then call the store only to get transferred to the pharmacy again and have the same thing happen again. Awful service.
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January 2022 by Ricky S.
This Kroger's pharmacy is slow. The people are nice enough but if you need a same day pickup for a prescription, we'll that's a five hour wait. The app said 11:00 am, reality, 3:30pm. I went to pick it up and waited 25mins in the drive thru, not bad considering I've waited 45mins before. When I got to the window there was a 10 min wait. Why? Because it still wasn't ready! After 6 months of this it was time to go to Walgreens. Same day pick up time, 90mins. BTW the app notified me once my prescriptions were ready, after that you have to check it.
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December 2021 by Stacy Ehler
Everyone at Krogers in Bardstown, Ky is very nice & helpful!
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December 2021 by Kris Lynn
Worst pharmacy in America. They never have enough help. The drive thru line stays 8 cars backed up. If you go inside there are always 10 people in line. Once you finally get to the counter or window the workers are rude and frustrated from constantly being overwhelmed. I am giving up on this pharmacy and will gladly pay more for my scripts somewhere else.